did you know that EBAY will hold your $ if ther is a spike in your 30 day DSR stars feedback & you do not have access to see the 30 day DSR

[partsplusrus1]

I have bin selling on EBAY for 4 years 99.6% feedback on 2456 items my DSR detailed stars all are 4.80 out of 5.0  in 12mth & i am a powerseller to i have 5 negs and 4 netrals in 12mths.

My DSR in 30 days spiked my item not described star fall to 4.6

because of this EBAY put a hold on all my $ & sells for 30 days

and told me to fix this ? i sell over 700 items on EBAY

we as sellers do not have access to the detailed 30 day DSR stars

so how can i fix it  with no access to the DSR stars to see what items where not described properly so that i can fix it

us sellers should have access to the detailed DSR stars so that if there is bad feedback detailed feedback we can see what item needs fixing so that we can fix it befor EBAY holds your cash

WE ASE SELLERS HAVE NO ACCESS TO THE 30 DAY DETAILED FEEDBACK ON ALL THE DSR STARS, so how do we know what is going on & how do i know what to fix

THIS SUCKS no help & because of this it can happen to you

[reallynicestamps]

There are several reasons eBay will put the 21 Hold on payments or restrict a seller's ability to list.

One is a spike in unhappy customers. In this case 9 customers left you neutral or negative feedback out of 559 in the past year.

Another is a sudden change listing norms. I got caught in that one when I revived this ID from a posting ID to sell expensive, speicalized,  philatelic literature.

Both could indicate either a hijacked account or a seller who suddenly goes over to the dark side.EBay should protect buyers against these problems.

Since most of those poor FBs are over a month old, you should be able to see the DSRs on your Summary Page in the drop down for three months.

You might be able to correct them by going to the buyer and asking if they would change their feedback. However some of your "positive " feedback seems to show other unhappy customers.

Your pictures and descriptions seem pretty clear to me.

[leb17]

Hi edkliquidations

One way to keep a 5 star for shipping is to add the cost of shipping to the price of the item and offer Free shipping, buyers can not, I repeat.... can not rate you on shipping at all when you offer free shipping on your listing.