getting refund
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03-18-2014 04:30 PM
I contacted the seller and he's willing to let me return item, i'm just unsure how I receive my money back (paid through paypal). Do I need to open a case?
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getting refund
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03-18-2014 09:10 PM
No.
But do return the item with Confirmation of Delivery just in case.
If the seller does not refund (to your PP account, as you suspected) you can then open a Dispute and PP will refund you when you show that the item has been delivered to the seller.
That's delivered not shipped.
Then PP goes after the seller for their money.
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