item arrived damage and seller says he will replace damaged parts but what about FeedBack?

[smarlo7616]

I received my item damaged and contacted the seller, seller says he will replace damaged part but what about the feedback?

If it took a month to receive the item and takes another month for the replacement part to get here HOW long do I have to leave feedback?

Do I leave negative feedback and once I receive the item I revised my feedback?

Please help a first time receiver of damage item.

[femmefan1946]

Tell the seller that his offer is not acceptable. Tell him you will be returning the item with Delivery Confirmation for a full refund.

He is not required to refund your return postage.

If more than 35 days have passed since the auction ended, open a Paypal Dispute for Not As Described.(Paypal site, upper right corner, Resolution Centre.)

If more than 45 days have passed, go to the credit card you back your PP account with and phone the customer service number for a chargeback. They will probably want you to return the item with Delivery Confirmation, although some cards will accept proof of shipping rather than proof of delivery.

Act promptly, since over a month has passed and you are close to deadlines.

As to feedback, slow delivery and a failure to explain your actual options, as well as an offer of replacement instead of refund, would lead me to leave less than positive feedback. And much less than the usual five stars for a pleasant transaction.

Detailed Seller Ratings are much more important than feedback. The lowest Rating is ONE star. If a seller's DSRs drop below 4.3 his activity on eBay is severely restricted.

Oh, you have 60 days to leave feedback. But get your money back first.

[smarlo7616]

The problem I have with returning for refund is that I'm in Canada and he's in china. I check with local P.O and the least expensive shipping option is 108$ and I don't even think it qualifies for proper shipping to ship it back.