07-13-2013 11:26 AM
my customer received his purchase but he won't close the case tried many times don't know what to do anymore i'vr contacted paypal about the issue
07-13-2013 07:54 PM
Wait for the dispute to automatically close.
Or...
Raise it to a claim - Show proof and Confirmation of Delivery and eBay will decide in your favour. (Assuming it is a "Not Received Case")
07-14-2013 01:29 AM
Do NOT raise it to a claim.
Just be patient, it'll close by itself.