my customer received his purchase but he won't close the case

[enchanteddeals2013]

my customer received his purchase but he won't close the case tried many times don't know what to do anymore i'vr contacted paypal about the issue 

[cellexperts]

Wait for the dispute to automatically close.

Or...

Raise it to a claim - Show proof and Confirmation of Delivery and eBay will decide in your favour. (Assuming it is a "Not Received Case")

[surplusdealdude]

Do NOT raise it to a claim.

Just be patient, it'll close by itself.