technical issues with ebay.ca web

There seems to be technical issue on ebay.ca but ebay.com is not effected. Ebay app not effected. Anyone else using .ca can confirm? When you search for an item, when you select the item specifics, such as solds nothing happens, and errors are showing in the browser debug mode. Usually when you check the sold, box everything immediately changes to show the solds, which is not happening anymore. Tested with multiple browsers and configurations, and confirmed the issue is on eBay's side.

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technical issues with ebay.ca web

same,search works pretty strange,I'm on ca

Message 2 of 15
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technical issues with ebay.ca web

Same issue for me, first noticed it last night sometime, have also tried multiple browsers on both PC and iPad.

Message 3 of 15
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technical issues with ebay.ca web

It seems to be caused by this error, which is not present on the dot com site.

 

Blocked aria-hidden on an element because its descendant retained focus.
The focus must not be hidden from assistive technology users.
Avoid using aria-hidden on a focused element or its ancestor.
Consider using the inert attribute instead.


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technical issues with ebay.ca web

tisteph
Community Member

In my case, filters are not working if I try customize a search. I got the same result with chrome, firefox and edge logged in my account or in privite mode. It works correctly on ebay.com but not on ebay.ca.

 

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technical issues with ebay.ca web

tisteph
Community Member

My conclusion is searching on eBay.ca does not appear to work with JavaScript.

Message 6 of 15
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technical issues with ebay.ca web

I can't sort my searches by region anymore eaither.  When I selcet Items located in Canada only, it does not change.  If i go to advance search and do the same thing, nothing comes up. 

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technical issues with ebay.ca web

Try searching from the Advanced Search page as a workaround. That should allow you to use the Item location and other filter options.

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technical issues with ebay.ca web

When you search for an item, when you select the item specifics, such as solds nothing happens

 

After you select an option, try hitting the "enter" key to reload the page with that option active. That seems to be working for me at the moment.

Message 9 of 15
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technical issues with ebay.ca web

Confirmed this with a fresh install of chrome and also with my exisiting install of firefox.  Everything you wrote is accurate.

Message 10 of 15
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technical issues with ebay.ca web

Same issue here. The search filters on the eBay.ca page are broken, does anyone know a way to contact eBay about this to see if they are working on it or if they can fix the issue?

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technical issues with ebay.ca web


@empirevideogamez wrote:

Same issue here. The search filters on the eBay.ca page are broken, does anyone know a way to contact eBay about this to see if they are working on it or if they can fix the issue?


You can activate most of the filters by clicking on the wording instead of the box. I know it sounds silly, but it works.  For the ones where you can't do that (like item location), you can add the relevant tokens to the end of the URL. So for Canada Only, for example, you can add  &LH_PrefLoc=1



 

Message 12 of 15
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technical issues with ebay.ca web

This is what I have been using as my temporary fix as the "Canada Only" filter does not work at all, not even the text.

Message 13 of 15
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technical issues with ebay.ca web

I'm sure glad my ebay fees are paying the top talent to fix this.  3 or 4 days now and still an issue.  Great job !

Message 14 of 15
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technical issues with ebay.ca web

Ebay.ca and you cannot even search for items from within Canada. Wonder if this is by design?

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