Buyer Requirements Activity Log question

[dgour98]

Hello everyone,

I was just checking my activity log and noticed a few buyers were blocked due to too many Unpaid item strikes.

My question is, do they get a message about it? What i mean is, if they click to buy from me what does ebay tell them?

Does ebay tell them straight up "too many unpaids for you buddy"?

Merry Christmas to all

[pierrelebel]

eBay tells the buyer they have been prevented from completing the purchase (or placing a bid).  eBay does not explain why.

[praeteritum]

I beleive buyers are informed just they attempt to buy / bid. eBay would have to confirm, but I have a feeling eBay.ca do not have local staff anymore. I sent them two enquiries last month and never received any reply.

[mr.elmwood]

Has nothing to do with .ca.  All buyers see is a message saying they can't buy. They are not told why.

[jt-libra]

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@mr.elmwood wrote:

Has nothing to do with .ca.  All buyers see is a message saying they can't buy. They are not told why.

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I'm surprised to hear that.  All this time, I thought they were told that it was due to too many unpaid item strikes and I foolishly believed that they now knew that not paying for items had consequences.

[recped]

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@jt-libra wrote:

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@mr.elmwood wrote:

Has nothing to do with .ca.  All buyers see is a message saying they can't buy. They are not told why.

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I'm surprised to hear that.  All this time, I thought they were told that it was due to too many unpaid item strikes and I foolishly believed that they now knew that not paying for items had consequences.

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They may be told, I get a few buyers who ask to be unblocked and they always know the reason why the system would not allow them to buy. Could be that they just know from experience but I think it's more likely they get told something specific.

[jt-libra]

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@recped wrote:

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@jt-libra wrote:

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@mr.elmwood wrote:

Has nothing to do with .ca.  All buyers see is a message saying they can't buy. They are not told why.

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I'm surprised to hear that.  All this time, I thought they were told that it was due to too many unpaid item strikes and I foolishly believed that they now knew that not paying for items had consequences.

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They may be told, I get a few buyers who ask to be unblocked and they always know the reason why the system would not allow them to buy. Could be that they just know from experience but I think it's more likely they get told something specific.

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Come to think of it, a couple of years ago, I did get a message from a person who wanted to buy something from me but was blocked.  She gave me quite a detailed explanation for why she had not paid for a previous purchase from another seller.  That's why it was my understanding that they knew why they were blocked.

[craftycanadianarts]

Well it just happened too me......The screen tells you that you have two unpaid item strikes in the past 12 months.  Both of mine when I was hospitalized and had this **bleep** pace maker installed.  In both cases I did not get back to the seller to ask to remove the block I just decided not to buy those items on Ebay and not to purchase at all until October of next year.  But yes it tells them why they cannot complete the sale.

[sylviebee]

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@craftycanadianarts wrote:

Well it just happened too me......The screen tells you that you have two unpaid item strikes in the past 12 months.  Both of mine when I was hospitalized and had this **bleep** pace maker installed.  In both cases I did not get back to the seller to ask to remove the block I just decided not to buy those items on Ebay and not to purchase at all until October of next year.  But yes it tells them why they cannot complete the sale.

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"If" you care, call eBay and they will remove the strikes.  They are more than happy to remove strikes for the asking.  After all, that's one way they make money.

[jt-libra]

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@sylviebee wrote:

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@craftycanadianarts wrote:

Well it just happened too me......The screen tells you that you have two unpaid item strikes in the past 12 months.  Both of mine when I was hospitalized and had this **bleep** pace maker installed.  In both cases I did not get back to the seller to ask to remove the block I just decided not to buy those items on Ebay and not to purchase at all until October of next year.  But yes it tells them why they cannot complete the sale.

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"If" you care, call eBay and they will remove the strikes.  They are more than happy to remove strikes for the asking.  After all, that's one way they make money.

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Another thing just occurred to me.  There was a young girl who wrote me and pleaded with me to ask eBay to remove the strike she had received from me (eBay) ..... she was young, immature, etc. etc.  I guess she caught me on a good day so, without thinking too much about it, I did what she asked.  What I didn't anticipate is that as soon as the strike was removed, my account was debited for the FVF's that had been returned to me.  Not a lot of money, but I learned something from that.

[sylviebee]

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@jt-libra wrote:

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Another thing just occurred to me.  There was a young girl who wrote me and pleaded with me to ask eBay to remove the strike she had received from me (eBay) ..... she was young, immature, etc. etc.  I guess she caught me on a good day so, without thinking too much about it, I did what she asked.  What I didn't anticipate is that as soon as the strike was removed, my account was debited for the FVF's that had been returned to me.  Not a lot of money, but I learned something from that.

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You must have clicked payment received to get rid of the strike.

I'm not sure, but I think that once the strike process has been initiated it's probably too late to cancel the transaction.

That's not the same as calling eBay to get rid of a strike, but you probably know that already.

They won't stop the process once it's been started, but they will remove strikes if you ask.

I suppose you have to give a reason for not paying, but your reason is valid.

[jt-libra]

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@sylviebee wrote:

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@jt-libra wrote:

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Another thing just occurred to me.  There was a young girl who wrote me and pleaded with me to ask eBay to remove the strike she had received from me (eBay) ..... she was young, immature, etc. etc.  I guess she caught me on a good day so, without thinking too much about it, I did what she asked.  What I didn't anticipate is that as soon as the strike was removed, my account was debited for the FVF's that had been returned to me.  Not a lot of money, but I learned something from that.

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You must have clicked payment received to get rid of the strike.

I'm not sure, but I think that once the strike process has been initiated it's probably too late to cancel the transaction.

That's not the same as calling eBay to get rid of a strike, but you probably know that already.

They won't stop the process once it's been started, but they will remove strikes if you ask.

I suppose you have to give a reason for not paying, but your reason is valid.

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It was so long ago but I recall that I didn't click "payment received".  I must have found a link somewhere asking eBay to remove the strike.  And I couldn't cancel because it was months after the purchase was made.  Maybe after that time, the buyer had another strike and then realized she better smarten up.

[recped]

Years ago it was possible for Sellers to remove non-payment strikes. Back in the day when 3* strikes actually meant NARU status for the buyer eBay would tell these users to contact the sellers involved and try to get the strikes withdrawn. You could do this over an extended period, at least one year if not more after the strike was issued.

* actually 4 strikes since there was an automatic appeal on the first one (presuming you clicked the appeal button).

The three strikes rules didn't work because it was a set number not a percentage. Buyers with hundreds or thousands of good transactions were getting NARU'd because of 3 or 4 non-payment strikes (even over a period of several years). Getting strikes was easy back then because lots of sellers would try to change the TOS after purchase (before payment) and use the threat of negative feedback to try to get their way.