Can someone from Ebay please explain why I cannot open Unpaid Dispute ?

[dipmicro]

Buyer requested cancellation, I send mutual cancellation, buyer declined, turns out by mistake. My next step - open UID. Cannot, because of silly 1 dispute per transaction rule.

I don't have time to fool around with calling ebay to get my FVF from $6.83 back, I am opening new shop and working 2.5 shifts a day, but can some explain this logic - there is no payment and yet I am charged commission. If I were a lawyer I would be all over this, good for you I am not. Yet.

Anyway, it makes absolutely no sense.

[mr.elmwood]

They have no way of knowing if you have received a mailed payment or not. You could still be paid and they would not know it, that is why.

[dipmicro]

Like "preemptive commission", no matter what you do, we charge you anyway.

As I said, I am not going to waste time on this, gave this to Ebay attention at no charge. One day someone will hit them with 10M class action over this, someone will get fired, someone will get hired and life will go on.

[rose-dee]

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@dipmicro wrote:

Buyer requested cancellation, I send mutual cancellation, buyer declined, turns out by mistake. My next step - open UID. Cannot, because of silly 1 dispute per transaction rule.

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You might find you can open a UID in 4 or 5 days' time. 

I don't think a mutual cancellation is considered a dispute; I think the reason you can't immediately file a UID is that if a buyer declines a cancellation request (by mistake or otherwise), it effectively "restarts" the transaction.  The buyer is now obligated to pay, but if he doesn't, then you should be able to enforce payment in the usual way.  You might get your FVFs back, but you won't have made a happy customer. 

You're right though - eBay needs to have a mechanism for the buyer to be able to correct (retract) his silly mistake in declining the cancellation.  Maybe you should suggest to the buyer that he spend his time on the phone to eBay to see if they'll reverse it for him if he doesn't want to pay, since it was his foolish error!

[dipmicro]

Request cancellation, then deny it is one of very few reasons I put people on BBL so return business is moot. It happened about 3 times in all the times as far as I remember.

This is about $0.80 in fes. Every single day I am loosing about $5-$20 averaged due to other people's negligence, greed, lack of mental capacity, lack of skills they should have, rackets or theft (and so do you or everyone else reading this forum and I don't mean wasted tax dollars), so I am not going to loose my sleep over it 🙂