Issue with Listing

[worldcoinsnpapermoney]

I cannot see Price and quantity option in Revise Listing option. Called eBay but they were not able to solve my problem. Any idea how to fix it?

Thanks

[flipistics]

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@worldcoinsnpapermoney wrote:

I cannot see Price and quantity option in Revise Listing option. Called eBay but they were not able to solve my problem. Any idea how to fix it?

Thanks

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devon@ebay  I can confirm this. I've tried on two different ebay Canada accounts each on a different browser.  I HAVE NOT tried logging out and clearing all cookies and caches, so it's possible that might solve it.  Here's a screenshot. You can see the two horizontal lines (when they're not highlighted by the inspection tool) clearly showing where the section is supposed to be, but there's nothing inside the section.

[flipistics]

@worldcoinsnpapermoneyfor now, until they fix the problem, you can use the listing manager (or whatever it is they call it now) in the seller hub to change the quantity and price.

[pjcdn2005]

The title area is also missing when you click on sell similar or revise.

[thriftinpristinmiracles]

Hi I thought to write about this . Maybe you should do the same : 30 minutes ago, As I chat with customer service and she has added my account to the list of accounts which are affected by this listing issue. She filed this and gave me a reference number . She told me to wait 24 hours to 48 hours until technical team fix it. Also I asked if this will affect our selling on the current listings , she said no. Hopefully they fix it fast and hope this comment of mine will be helpful.

[lucitabby]

Same problem on my computer - unable to get title or price, however, I was able to revise and sell similiar with the ebay app on my ipad - gave me title and price.

[wham_27]

Seems to be fixed here at this moment in time. But, what's with all the error pages when trying to relist? 

[devon@ebay]

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@flipistics wrote:

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@worldcoinsnpapermoney wrote:

I cannot see Price and quantity option in Revise Listing option. Called eBay but they were not able to solve my problem. Any idea how to fix it?

Thanks

---

devon@ebay  I can confirm this. I've tried on two different ebay Canada accounts each on a different browser.  I HAVE NOT tried logging out and clearing all cookies and caches, so it's possible that might solve it.  Here's a screenshot. You can see the two horizontal lines (when they're not highlighted by the inspection tool) clearly showing where the section is supposed to be, but there's nothing inside the section.

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Hi @flipistics! Thank you for sharing this example with me. I will be sure to get this over to our Listing Tools Team and if they need anything else I will be sure to get back with you.

[pjcdn2005]

devon@ebay 

The issue was fixed on the evening of the 29th, it's no longer a problem.