09-20-2019 01:36 PM
Had a question on item (good question that deserved others knowing the answer ).
Answered, and ticked reply so answer will show also in item listing,
Submit answer, check listing, low and behold answer is not added to the listing.
Hey Ebay, don't offer options that do not work. or you do not have.
Instead of playing with the litany of next to useless features options and extras.
MAKE the MEAT AND POTATO'S of the SYSTEM WORK
please stop piddling around
09-20-2019 01:46 PM
Since a little time has passed, is the q&a showing now?
If not, as a workaround, can you Revise the Description to include the q&a?
This is a valuable resource for both buyers and sellers and would be terrible to lose.
tyler@ebay - You thought you'd get Friday off? Hah!
09-20-2019 02:38 PM
Question/answers haven't shown in the listing itself for quite a while. I believe (but am not certain) that they do show up for a buyer under 'other' if they click on ask seller a question. If that's the case they should change the wording on that option.
09-20-2019 08:09 PM
Should not have to do 'a workaround'
again back to the 'meat&potatoes' the basics need to work 100%
that is what we are paying for.
09-23-2019 03:25 PM
Hi @Anonymous - would you mind getting me an item number so I can get it reported?
In general, you should be able to publish any questions asked through the 'ask seller a question' flow to the bottom of the listing, depending on the listing format and time remaining.
Thanks!