$100 charge difference for Fedex shipping label

[savvyfalcon]

On April 27, I generated a Fedex shipping label trough eBay for an international order. The label cost at the time of generation was around $50. Fast forward to today, I see a charge of $141 from Fedex with no mention of wrong measurements or any explanation. I usually overstate the packages measurement and weight to avoid errors. I called eBay customer service and the agent had no explanation to provide other than that the amount I saw during issuance of the label was just an estimate. Is it normal and fair that the actual charge be almost $90 different from the estimate? The agent wasn't convinced that I will even win the dispute and saw that as normal. 

Note: this is the 2nd time this happens with me. In the first time, eBay customer service was more helpful and understanding. I ended up winning the dispute.

[reallynicestamps]

My first take is never use FedEx. They pull this stunt all the time.

And on shipments where import fees are applied, if they can't collect from the buyer on delivery, they will bill the seller.

My second take is to go to eBay's customer service as you did before and appeal.


https://www.facebook.com/ebay -Message button in upper right on landing page.
#204760888466
https://www.instagram.com/ebayforsellers/


https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


And never use FedEx again.

They are too expensive.

Was this the Apollo book?
Did you know that Canada Post ships all over the world, has tracking and insurance, does not suddenly raise their rates, and will deliver to PO boxes, the safest addresses available.?

[savvyfalcon]

Yes it was the Apollo book. I charged $55 for shipping and Canada Post options were way more expensive. Fedex (for some reason) was the cheapest. I reviewed my shipping label transaction and the initial cost was $52. Lesson learned to not use Fedex again. It is absurd!

[reallynicestamps]

We get a 53% discount for US Tracked Packet, was the book going overseas? Or has the promotional price ended?

[savvyfalcon]

It was shipped to the UK. Not sure why Fedex was cheaper than Canada Post. I am sure the discount is still there. It is always my first choice.