Why did I get charged for 10 listings when I have 50 free ones available to use? AND why doesn't eba

[cruise_princess]

Why did I get charged for 10 listings when I have 50 free ones available to use? AND why doesn't ebay answer when I send messages via 'contact us'? I also requested them to phone me about it via their 'contact us'. No call and no answer. 

[reallynicestamps]

You currently have 58 items listed.

You are charged a listing fee of 30 cents (usually) for any listings that go over the Free Fifty.

[cruise_princess]

Those previous listings were listed via a previous offer - which worked perfectly. However, I had not used any of my monthly 50 free listings and they still showed as active (and available) on my selling page. Otherwise I would not have listed any of them.

[cruise_princess]

Still, why has ebay not responded to my queries sent via "contact us"? Do they ever reply?