Why Is Return Time So Long?

[greenmangoes]

I have the "14 days return" option, yet the buyer has over 30 days before they can ship back the item. Am I misunderstanding something?

Example, I have a request return date of May 4th yet the buy has until Jun 8 to ship the item.

That is way too long. I'd like them to ship it within 14 days not 30?

Thanks!

[pjcdn2005]

The 14 days is how long they have to open the return after receiving the package. It has nothing to do with the time they have to send it back.  I'm not sure when your buyer opened the return but if they just opened it, would be just over 2 weeks.  Although 2 weeks would be annoying, its not unreasonable imo as buyers don't usually have a system set up to ship items.  Before I started selling it was a real pain to send a package.  I'm not sure how long eBay usually gives now but I've heard lots of comments on the time being too long.