on 06-12-2019 05:55 PM
I sold a collectible to somebody in Holland on ebay from Canada. It cost over $100.Can to ship it . The buyer had already payed for it. i under estimated the shipping cost and already took a big loss when i put it up for auction for 7 days. I am taking a big loss on the whole deal can i recoup any of my shipping costs. i could have made more money at a garage sale, ebay sucks
you need to only sell to north america, Usa, and Canada... then your shipping fee, will more than cover your costs to ship..
Cancel the sale, take the defect hit. You have only got 7 feedback to lose. You can be honest with the buyer or not. Also don't sell international until you get a little more experience with costs. You can take the item to the PO and they will tell you what it would cost to ship. Also for more expensive items you need to send tracked.
By the way, if you cancelled that sale as Problem With Address you didn't get a Defect.
And the angry neg can probably be removed by Customer Service.
The technical term for this is "learning experience".
Before selling again, buy a digital scale (I got a Starfrit kitchen scale at Canadian Tire for under $20 that weighs up to 5 kilos) and a measuring tape.
With those in hand use this:
https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1
to calculate the cost of shipping.
You could also, and probably should, use the Calculated Shipping option on the Sell Your Item form.
EBay defaults new sellers to an overSimplified Sell Your Item form. There is a link to the much easier and comprehensive Advanced form in the top right of that form.
EBay also defaults newbies into Auctions, when over 85% of transactions are Fixed Price, where you set the selling price.
And eBay encourages newbies to set Auction opening prices low, which is a Huge Mistake.
Always make sure your opening bid at least covers your costs, including packaging (bubblewrap ain't free) and labour (BC minimum wage is 18 cents a minute).
Best wishes on your new endeavour.
You should bookmark this:
https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1
My post office outlet is five minutes away. I will ship overseas if the
buyer agrees to pay for tracking and I advise them of this. I go to the
PO and get the actual shipping cost for the package and the amount for
tracking so I can advise the potential buyer. If they do not wish to pay for
the tracking (usually a high cost for overseas) then I will not ship. Better to
just stay with North America customers as tracking is reasonable. Canada
Post costs have increased so it is best to check with them.