the seller has not specified shipping options

[dave1509]

Hey guys the last 3 items I have sold say that  the seller has not specified shipping options. Everything looks good . What am I doing wrong

[pjcdn2005 · Accepted solution]

Your Canadian shipping is showing a cost but your international is not so it could be a problem with the service that you have specified or the measurements that you are using. I am guessing that the problem is with the measurements that you've entered.

Canada Post has specified minimum measurements for different services and in order for ebay calculated shipping to work and to print ebay labels, you must use the minimum measurements or higher.  The Canadian measurements are often less than the US equivalent so Canadians may see the shipping cost but not buyers in other countries. Note that all 3 measurements must be the same or higher than the ones posted.  If the minimum is 14 x 9  x 1cm the calculation won't work if you use 14x6x1

You will find the minimums for US and international on this page.   https://www.canadapost-postescanada.ca/cpc/en/support/articles/parcel-services-us-international/size...

To complicate matters, you can use lower measurements when you print your labels on other sites but ebay won't work if you use less than the posted minimum.