
05-04-2020 07:47 PM
05-05-2020 12:28 AM
Buyer?
Seller?
Just as Amazon has been publicizing that even their Prime customers, accustomed to promised overnight deliveries by drones and fairy dust, will now take 30 days to arrive, every shipping system is faced with the same problems.
Understaffing at the shipping terminals due to illness (and if the employer is sensible - social distancing to keep staff healthy and working) and a huge increase in online buying leading to Christmas rush levels of shipments.
For buyers this means deciding to be patient and calm. Note the last delivery date eBay gave you, notify the seller if that date passes, and allow another few days, maybe even a week.
And if it is urgent that you receive it yesterday, shop locally. By which (since I had to explain the other day that North America is not local) I mean, you can walk there or phone and have it delivered by a merchant in your own town.
For sellers, the best advice I've seen is to extend your handling time to push eBay's bots into giving your customers a longer delivery period. Don't expect anyone else to solve the problem for you. Take matters into your own hands. You would still be shipping within 24 hours but telling eBay up to seven days . Or do an Amazon and make it 30 days.
05-05-2020 02:36 AM
05-09-2020 11:09 AM
The folks at eBay shouldn't be stating a delivery date anyway during this pandemic. They're conveying false information and thus false hopes and expectations.