eBay

Pictures on all listings cut in half

All of a sudden, now when I click on any listing when it comes up the items picture is cut in half and the picture box is only half full. In other words if I look at a dollar bill for sale when I click on the listing the picture in the ad only shows ...

seller fees to high

hello i was woundering if any other sellers think eBays fees are a little to high i've been looking at other sites to sell on eBay has the highest selling fees 13.5% is a little to much i'm lossing a lot of money the last item i sold for $5 and had t...

Anniversary badge on The eBay Canada Community

I just received three emails telling I had received 3, 4 and 5 year badges that I could view on my profile. Is this legit? I couldn't find anything like that on my profile. The link in the email looks okay but I'm not about to click on it.

Creating a Promotion Glitch 2023-02-20

devon@ebay Just went to create a new promotion today. In the process of doing so noticed for the end date eBay has updated the format so you must manually change to get promotion to complete. See attached. ----> In the past, selecting from the date b...

ebay greyed out button functions

Just wondering if anyone is having these problems? I went to edit a few of my listings, clicked a few and the "edit" buttons and the quick filters (like send an offer) buttons are not working and greyed out? same with even trying to bulk list unsold ...

Keyword Search

Hello devon@ebay Is this still unresolved? Located this on the dot com Ongoing technical issues discussion. When using keyword search in Active listing page and store page is not showing results (January 26, 2023)Reference ID: ALERT14435Provide Item ...

Weird bugs with the new business policies feature (shipping/payments/return policies)

I spent significant time yesterday trying to "clean up" the business policies that the site automatically created/converted across about 500 active ebay listings.Imagine my face when I checked back this morning and about 100 of these previously clean...

now ebay refuses we delete our credit card?

so nowm,ebay hold us in hostage by not leaving us deleting our credit card ? that makes no sens,please someone,tell me i'm not dreaming? each time i'm trying to delete my credit card number this site asks for a new credit card ,or it wont let me dele...

saved searches for USA listings not saving properly

Hello, As a buyer, I am seeing the following problem with my saved searches on eBay.ca / Canada using web browser for items located in the USA. Step #1. I create a manual search. I select Advanced. Under "Item Location" I select "Located In" the Unit...

Current known tech issues as reported on dot com and status Jan 30,2023

Ongoing technical issues - updated as of 01/30/23 https://community.ebay.com/t5/Share-eBay-Technical-Issues/Ongoing-technical-issues-updated-as-of-01-30-23/m-p/33489819#M107610 A few go back to early 2022. 3 below that may be of interest to many sell...

Does anyone else have this problem between ebay .com and .ca

I can log into Ebay Canada on my desktop but as soon as I want to send a message to a buyer, either in response to an offer, or just to answer a general question, even though I'm already in my messages on .ca, I am forced to log into .com in order to...

New user pages do not show any of the items a seller has for sale!

I noticed in the last few days that clicking on the links for users that I recently bought from takes me to a new www.ebay.ca/usr/.... page. These pages do not show any items for sale, when I know they have some! To get back the old page that works s...

eBay returned me a different pair after failed my authentication.

On Dec 8 2022, I sold my AJ1 Lost and Found on eBay and send them in with the original receipt for authentication, few days later, eBay emailed me saying the buyer has opened a case which the sneaker isn’t match the picture while the shoes is still u...

ebay cutomer service no help

When it come to a problem - not received item, I have discovered as a buyer that the customer service is powerless to help me. They have no clue how shipping internationally works. Even I could do better. They think item is delivered if it reaches th...

EAG GLITCHES

Anyone else noticed glitches glaore with EAG-1.buyer can pay because I wont ship to his SC/USA address from Ebay.com acount based in FLEbay Troy says it is buyers address Ebay Jay says buyers address is a problemEbay tells buyer that I WONT SHIP TO H...

Shipping issues while trying to list

Hi, so I have a couple annoying issues when it comes to selecting the shipping options while listing an item. I realize if I want use a shipping service besides Canada Post it has to be a fixed cost. So this is not the problem.My first issue is I use...

"Manage All Orders" sales are now done in date order (1st-30th) WHY?

As far back as I can remember (and that's a long time) your sales have always been listed in order of most recent sale at the top. As of 12/1/22, on my primary store, eBay has chosen to reverse that in the "Manage All Orders" view and show them chron...

Inconsistency in Shipping Options

When listing there are times when the shipping options don't show correctly. For instance, a 3 kg parcel that is 40 cm x 24 cm x 11cm won't show Canada Post Expedited Parcel US as an option. I've even had issues selecting Expedited Parcel under domes...

No Shipping Options Available

When I put in package dimensions and weight, the only shipping option that comes up is Canada post lettermail, despite my package being too large for lettermail. It is the only option that comes up when shipping to Canada, and the only Canada post op...

Not Able to Change the Country of the Registration Address.

It is currently grayed out. How does this get resolved? Does ebay not take in account people who move?

BULLION SILVER COINS 99.99% PURE ARE STILL TAXED WHEN THEY ARE EXEMPT FROM SALES TAX IN CANADA

I am very upset because I am waiting for a refund of $138.60 for 9 different items (pure silver bullion coins are EXEMPT from sales tax in Canada). Every time I contact Customer Service I get the same answer (someone will email me) and NO refund. How...

Shipping

Ebay Mobile app shipping tool bug

HiAnyone else having trouble listing with the mobile app? Since monday Nov 7th the shipping section does not have options besides lettermail for Canada and For the US no option for airmail small package.The dimentions are correct, i called ebay yeste...

October Monthly Chat Issues

devon@ebay elizabeth@ebay kyle@ebay Did you have any followup to these concerns? Many of them could still be affecting other users besides the folks in limbo that posted.https://community.ebay.ca/t5/Monthly-Chat-Session/October-11th-2022-Monthly-Chat...

Contacting a member issues

Anyone else having issue with trying to contact a member via contact a member?

Ebay is in need of an overall

They have no customer service for sellers. Website really doesn't contain all information. They refund to buyers items lost in the mail. They transfer you numerous times when you call it. The staff is undertrained. Thinking might be time to quit them...

Recieving Payment

Well after many many on-line chats to support, I am no closer to being able to recieve payment for recent sale.In spite of being a member for 24 years and 100% feedback, Ebay has been unable to transfer the funds to my Canadian bank of choice, Funds ...