Community & eBay Site Issues

New tool in sellers hub

This recently appeared as an option in Sellers Hub. Note highlighted part. Clicking on the right tab brings you here. The only 2 options still are promotions and sales event. Nowhere is there a place or way to send buyers coupons. Do they test this s...

Feedback

Is the feedback system "broken"? I wanted to leave positve feeback for a couple of recent purchases, but eBay won't let me leave any unless I leave feedback about the the Item. It is like going to movies and not being to rate the film without rating ...

cancellation fee

On August 17, I received an email from eBay saying that they had made an offer on my item.I accepted it.Then, I was told that they couldn't print the address because the shipping fee wasn't paid.I contacted eBay and spoke to them, but they said it wa...

double pay for shipping label

I’ve had a few sales on eBay, but I’m being charged nearly 65% in fees. For some labels, I’m paying double—once from my account and again on their site. When I called to clarify the fee issues, they increased the next day. They also added features to...

Looks like they finally broke the search function :(

Something I always really liked about searching for things on eBay was their great "AND" search, which brought results with only ALL the keywords. Unlike Amazon, Walmart, wherever else I've searched for things where you get so many useless unrelated ...

Sold History

For anyone that lists multiple items eBay has recently removed the seller view of history for items sold. You now see the following in the listing: 3 lots available (10 items per lot)1 sold Click on purchase history and you see this: Quantity3 lots a...

Resolved! No longer able to change my primary shipping address in eBay app

Under "Settings" in the eBay app, I used to be able to easily switch between different shipping addresses stored in my account, by selecting a check box, "Set as primary shipping address". Up until a couple of weeks ago, it seems I can no longer do t...

Sending offers

devon@ebay Could you please clarify and address? When a buyer sends an offer to seller for a multiple unit listed item they are able to choose quantity they are making an offer for. When a seller does this in reverse is the buyer only getting an offe...

Ebay Messages not working??

I have sent messages to 4 different sellers over a span of 6 days, and have not received a single reply from any of them. My messages seem like they were sent, but I do not get replies.Is Ebay Messages screwed up??

eBay.ca STORE Recent Changes

Aug, 2024 Had an eBay store on eBay.ca since 2020. During the past few years was selling in US $’s on eBay.com and using my Canadian eBay store account. Recently I was being charged insertion fees for auction listings on items that previously no such...

Monthly Discussion - For anyone with eBay concerns

devon@ebay Has the monthly forum for Canadian sellers been cancelled, turfed, discontinued, scrubbed, abandoned, dropped, mothballed? Last one was back in May. Should anyone with issues rely on the com version/forum? Not sure how well that work, when...

Problems for Canadian Buyers and Sellers Feb 2024 Edition

Is it just me or are the biggest thorns in the paws for Canadian buyers (from US sellers) eIS and for Canadian sellers eBay Label issues? Going through recent discussions, that would be my conclusion (and many others I speak to day to day.) Wonder wh...

Sign in for freshbet get paid $750 ????

Was messaged if signed in freshbet I get paid $750 immediately

eBay Canada no longer showing quantity available on multi qty listings

I saw it reported by a US seller for .com so I went to look.On .ca, it no longer displays the quantity available on a multi qty listing. Whether I have listed the item on .ca or .com.I view the same listing on .com (whether listed on .com or .ca) and...

How to file a complaint against Ebay in relation to International shipping

I live in Canada. The seller lives in the US. The seller uses International shipping via Ebay. I purchased 4 Canadian Silver dollars. The seller charged $4.95 shipping for the first coin and $1 per shipping for each coin after. The seller was credite...

Payment dispute

On May 2024 I sold a pair of boots which couldn't be delivered because of buyer’s incomplete address, USPS made a mistake of not updating tracking, boots were lost for about a month, in the meantime buyer open an” item not delivered” case even though...

Having issue with Ebay private messanger

When I send off a message to a customer, a pop up window occurs saying Google.com refuses to connect. When I click to make the pop-up go away, the message still sends to the customer, but the customer gets the message three times. I thought this was ...

getting ebay help in regard to Ebay itelf

Had message from seller. needed to reply, but when I did, was told that "something was wrong, try again later." Tried to just log on, same answer. So after a number of trys, finally had to demand of the automated system to talk to a human. finally go...

Items not received.

Seller shipped items through Ebay to your Illinois location Glendale Heights. The items were shipped through your network but did not make it my address. The items were **** and *** When I last checked the delivery date was updated to July 18 th to J...

Having issues with search bar. Search item not showing up in results

Search bar issuesItem keyed into Search bar not showing up in Search results

Why shipping fee isn't free of charge

Ebay says that if you purchase more than 25 dollars shipping fee is free of charge. I am buying an item that is outstandingly higher than it, I still need to pay for an outragous shipping fee. Why is that.

Testing links before posting announcements

devon@ebay @seller_news_team Someone at eBay may want to check the bottom 3 links attached to this just released announcement and correct. https://community.ebay.ca/t5/Announcements/Announcing-even-bigger-Canada-Post-savings-on-eBay-Labels/ba-p/50905...

where is our quarterly shipping coupon for Canadian accounts?

I had one in April and everty quarter previous since I opened my ebay.ca account. This quaerter...nothing...it doesn't even show anymore as a benefit for having a store. And I'm not the only one, several fellow Canadians have reported the same.What g...

eBay messed up the leave feedback page, can't see buyer names or usernames AT ALL

Insane regression as usual. How am I supposed to know who bought each item when I sell many of the same item.

Manage Active Listings is barely working

For some reason over the past couple days every so often I can't do anything in active liatings. Al lthe search menus are only default, so cannnot be changed, I can't change Item Specfics - recommended, I can't do the option to send offers and and al...

Counterfeit stamps

Has anybody tried to have ebay remove sellers who are probably selling counterfeit current stamps from Canada and other countries.There is no way a seller can sell current Canadian stamps at around 20% of face value and the stamps are genuine.I have ...

Ebay Stole My Money

I sold an item to a buyer in Mexico. Shipping is very high from where i live. Buyers item was sent with regular international mail. I have a receipt to show I mailed it with the buyers name on it. The buyer says they didn't get it but there is NOTHIN...

members feedback users name

How are members feedback review names assigned? My members feedback review user name has nothing to do with my email address or anything related to my eBay account.

Hi so when I want ti buy something it keeps saying shopping not available in my location please help

Resolved! Tech issues. Links to check sellers items not working on PC.

devon@ebay Just spotted this issue today. The links to check a sellers store listings are not working. https://www.ebay.ca/sch/i.html?_ssn=lotzofuniquegoodies&store_name=cmenterprizes1&_oac=1&_trksid=p4429486.m3561.l2562 Same results using link in di...