Site Issues
Report issues you are encountering with the eBay or Community site here.
Has been an issue for 2 days, is there a problem?
Why is it that USA sellers have this option and CAD sellers do not - the search results show a big difference in placement of listings - most USA sellers rank higher because of this unfairness on eBay's part.
devon@ebay I noticed this last week. Wasn't sure if it was a temporary glitch or a new permanent change. I am no longer able to click on preferences to update/modify postal code and returns policy. Promoted slider tab below still works fine. Preferen...
I just had an experience where a valuable vintage stereo receiver purchased through the GSP was shipped from the seller in California to the Erlanger distribution centre, signed for and then after a few days of delay, deemed "oversized" and would not...
Listing View: Dot ca View: Dot com View:The only reason I point this observation out is ca sellers should have access to ALL the same tools US sellers have access to. Unsure even why they should/would even vary. The variety of bonus flags for US sell...
Why can't we change our ebay store web address despite being able to change the store's name?
Why is EBAY Canada so behind the US website? Canada doesn't get half the store features. I can't create/send out coupons. I can only do a mark down sale. EBAY US has a Buyer Group Feature- no such feature exists for Canadians. You briefly introduced ...
I recently viewed a father's day promotion on the eBay homepage that stated if you purchased a pair of shoes covered by Authenticity Guarantee you'd receive a free shoe cleaning kit. Moments ago, I also received a push notification from the eBay app ...
I get messages of this type: Access DeniedYou don't have permission to access "http://www.ebay.com/sch/Russia/32476/i.html?" on this server.Reference #18.b3f354b8.1482787005.17feb828
Anyone else seeing weird info on your payout screens? Seeing the following on a pc: In checking with someone using the app they are seeing something similar. eBay status page has everything running perfectly. -Lotz
Hi All, I am getting quite concerened with the many problems with the eBay platform as of late. Add the fact that these community boards and update pages seem to significantly harder to use, and seem to be very infrequetly visited by any eBay employe...
Time travel is apparently real.In my email and my eBay messages was my Dec 2006 Invoice notification.I clicked the "see invoice" link in the ebay message, and it took me to the 2006 invoice!! The real one from 16+ years ago. When the eBay billing add...
Hi everyone. I listed an item today and calculated shipping to the U.S. is not working. I have had several messages asking how much to ship to their state. All of my listings, past and present, have worked except this one. I contacted the online agen...
Even something like your own feedback. All screenshots taken moments apart. Main page: My eBay page. On another page 2328. Shouldn't what is seen be all the same? Not surprising that buyers often question the information they see when viewing listing...
eBay charges Import/Duty Fees on goods imported into Canada, upfront at the time the purchase is made. There is no breakdown on these charges. Canadians aren't aware that exempt items according to the USMCA, CETA, agreements signed by Canada, as well...
Anyone else have issues accessing the eBay Intl sites? The link for international sites is no longer active. Current error message when following up with a message received:Maybe cross border shopping has been cancelled on eBay? -Lotz
How do I get actual help? A seller is refusing to ship an item, it shows as paid but they are of course claiming I did not pay. They said they cancelled the order, but according to eBay it's on the way.
Is anyone else having issues with relisting ? , I went to relist my items and i managed to get 5 relisted and after that when i clist on the relist button , i get a white page with grey squares & rectangles where there are supposed to be words and pi...
Can someone create a button to delete items we have received I order a lot of the same products so it's hard to keep track of everything ali express has that button makes it easier to deal with my items
The shipping section on the NEW listing posting/revise form is not working properly. Specifically, the SHIPPING section were you enter the product weight and dimensions DONOT ALLOW you to switch from KG to LBS and measurements can only be enterred in...
For about the last six weeks (since mid-February 2023), I have not been able to add notes to my purchased items or items on my watchlist. When I click on the "Add note" link, type my note in the text box, and click on "save", the text box goes grey a...
devon@ebay Has anyone recently noted when creating NEW listings that Expedited/Xpresspost USA are now missing as shipping options for USA shipping on dot ca? The default option now appears to be tracked. Due to size Expedited/Xpresspost can be the on...
I've finally got some answers from eBay's tax department regarding the import fees on goods imported into Canada by Canadian eBay buyers.eBay itself does not add on these charges. The GSP does. GSP does not give buyers a breakdown of import charges, ...
For 4 days now I have been getting eBay's "this is embarrassing...listing tool not working" message when I try to create a new listing on eBay.ca. Customer support claims a problem report has been filed, but 4 days and nothing. every time, it is plea...
For the last 2 weeks I have been unable to sign in to my account on my main workstation. I get the error message "We ran into a problem. Please try again later." It does not seem to be a password issue, and I tried changing my password anyways. Oddly...
All of a sudden, now when I click on any listing when it comes up the items picture is cut in half and the picture box is only half full. In other words if I look at a dollar bill for sale when I click on the listing the picture in the ad only shows ...
hello i was woundering if any other sellers think eBays fees are a little to high i've been looking at other sites to sell on eBay has the highest selling fees 13.5% is a little to much i'm lossing a lot of money the last item i sold for $5 and had t...
Hello,for a long time I have noticed there is no hyperlink on listings to "sign up for store newsletter"this is strange since they recently "upgraded" the newsletter's formats etc for sellers and I receive an email that mine has gone out weekly but f...
I just received three emails telling I had received 3, 4 and 5 year badges that I could view on my profile. Is this legit? I couldn't find anything like that on my profile. The link in the email looks okay but I'm not about to click on it.