Community & eBay Site Issues

Can't see sellers other items

When I click on "see sellers other items" it does not work and I get a blank page

It's been almost 3 weeks at the HUB. Ebay refunded my purchase however USPS states they delivered to the address that was provided. I've asked seller to provide proof that the correct delivery address was provided to USPS yet I've not received it and...

a few words about eBay's unbearable hypocrisy

It happened again that eBay took a few of our products down regardless we offer open-source and open-hardware products under our own band, and saying "compatible with XYZ" in the product title. We know the rules, we know the law, we do this for 8 yea...

ebay shipping policies

why has ebay changed their shipping policies to this ebay international hub nonsense it is absolutely horrible and quite frankly i will not shop here anymore strictly because of that reason i purchased an item from oregon i am in bc and it says i wil...

Just received a ebay scam phone call claiming that $750 was just spent and if it was not me press 1?

I just received a robo call claiming $750 was spent on my Amazon acount, the account is frozen and to press 1 to deny the transaction. The reason why I am postin this here on the Ebay forum is because this occured a few minutes after I updated my cel...

poor service from ebay

I made a order on may 9th and never recieved my item. I reported this to ebay and all they do is give the seller more time and say if not recieved by this date we will help, then that date comes and they say more time. I will tell everyone I know and...

eBay

I canceled two orders recently, one with the agreement of the seller which has still not been fully reimbursed and the other so I canceled the offer even before the seller became aware of it I made more than 15,000 dollars purchase recently on Ebay a...

Green checkmark is false

Do not trust the green checkmark, it does not guarantee anything, it is a phony marketing stunt from ebay

App Homepage is blank

For the past month or so, my ebay homepage has been blank as you can see in the screenshot above. I have tried clearing the cache which helps temporarily but it goes back to being blank in a few minutes.I wanted to see if there is a permanent solutio...

First time using Ebay - Bad experience - Help

Hi, This is my first time using Ebay and I feel like I got screwed over. I sold my first item internationally and the buyer did not receive the pacakge, submitted a claim and got a refund. Either the buyer has the pacakge or the package is lost, I wa...

Item added to my cart that I had never previously clicked on. How could this be?

I was doing some payments in my cart and go back 5 minutes later and there's a new item added that I had never even seen or clicked on before. I'm worried that someone in my account and messing with me. Is there any way to look at Ebay account data a...

In the continuing saga of dimensional weight and how it is being applied

Had a shipment this morning using tracked to the USA. The amount paid by buyer matched what was charged at the time for creating the label. Also matched according to the eBay Calculator tool. Below is the warning message received prior to confirming ...

Shipping info screen gone

What is going on with Ebay today? I had 1 item that was due to ship out today and wanted to ship out a few other items too and all I get today when I go to the page to get the info to ship the items all day is (so no ability to ship anymore):"It’s no...

Sellers total listing is not accurate issue

For anyone having concerns with the number of listings you have and what is showing below is the ticket number. Best to fill in and submit to Facebook or Twitter to get added to ticket. Discrepancy in the count of active listings in the store where t...

What's going on with eBay Canada Post to international not work a lot of the time.. LIKE NOW!

Offer Bug on listing - accepted offer, buyer paid, but still have "respond to open offer"

There's a bug on offers for multi-item listings and I'm wondering if there's a way to fix it? I have an item for sale. It's a multiple-quantity listing, with a quantity of 2. A buyer sent in an offer for 1, I accepted the offer, and they paid. Howeve...

ebay Labels on ca and defects

To summarize. What is not included with eBay labels:An invoice with break down of charges including tax(s), fuel surcharge, added option(signature) & applied discountOption to pay for postage using a secondary methodAll available options that CP prov...

No Refund for lost item

I am in total shock I am writing this. I have been a collector on eBay for 15 years if there was an issue I was always looked after. Lately though it’s been harder and harder to resolve things and now they have refused to refund me for an item I neve...

Store Glitches - Categories not Showing

I was wondering if anybody elses store categories have disappeared? I'm on EBay.ca but tried EBay.com, tried clearing the cache, tried 3 different desktop and nothing is working. So at this time I got to presume it's EBay itself and of course they ca...

Strange message in account settings

Is this a normal message to get on a individual user account? I have one listing. Newer account. I don't have 2fa on for own reasons but my concern is the message I've highlighted; I am the owner!?

eBay Shipping Calculator

devon@ebay Please note. Sellers often sell items that are over 2.00 kg. UPS still does not display as a valid option. In just now testing shipping for a heavier item trying to approximate shipping to the USA it appears the eBay's postage calculator t...

eBay site glitching

Wondering if it's just me or is the eBay site having issues? I can't leave feedback or use the filter feature on sellers pages. Feedback allows me to fill out the page, but there's no way to submit it. There use to be a submit button. I uninstalled a...

Can't refine sellers items

When I click on sellers name to see all items, then hit the refine button I get a spinning wheel, it dies not stop.Have deleted casheHave deleted all app data.Have uninstalled and reinstalledOngoing 3 days.Missed 4 important auctions this am.

eBay Rate Calculator to compare standard vs discounted

In just attempting a test the eBay discounted rate calculator no longer includes expedited to USA. Only options that display are Small Packet Air and Tracked. Fedex is still DOA and UPS was never added. Tool was good for anyone that uses Flat Rate sh...

eBay Listing Fields

Memo to eBay. In recently creating a listing I noticed this during the process. The size of the visible field is not large enough to view everything typed. Note. On a PC. Unsure how it looks with APP. Data should clearly be viewable as 1.700 Kg - 48 ...

Mailing to Puerto Rico

I am having difficulty getting a label for a package going to Peurto Rico. I have contacted the buyer and she has offered 3 different addresses to try. None work. Error message to check address.Anyone else having an issue with shipping to Peurto Rico...

23 year customer stuck in account verification loop and no resolution from ebay support

Hi All, I've been an ebay.ca member for 23 years. I am an active buyer and have sold a number of things over the years but haven't sold anything for a number of years until Feb 15th. As soon as I sold the item on the 15th I noticed this banner about ...

eBay unable to sign in from google

Recently started after google updated their signin screen.

Bulk Uploads To Remove Gallery Plus from all Listings

Hello !Struggling to find a fix for this ebay error. Came in Tuesday morning to a few fees being charged for subtile and gallery plus - appear to be listing upgrades that I have never used. I have over 54k listings and going through bulk edit where I...

Resolved! Monthly Q & A sessions

Accidentally found this by going down an eBay rabbit hole. FYI for anyone interested. Maybe dot com only but I not likely. The Q & A was helpful for many Canadians.....when questions were answered. Feb 17, 2024 - eCommerceBytes Blog: The latest examp...