Community & eBay Site Issues

eBay pages being redirected to unsafe websites

Anyone else having this issue? When I have ebay.ca open, suddenly the page will load another page with no prompting, and this page is indicated as unsafe by my antivirus. I'm assuming it's the ad scripts running on ebay, as I've heard of this with ot...

Shipping Calculator will not calculate any US Zip Code.

Shipping Calculator will not calculate any US Zip Code from Canada. I get the message Shipping cost cannot be calculated. Please enter a valid ZIP Code. Called Ebay Tech support and after nearly an hour on phone told me that shipping calculators will...

Resolved! Positive Feedback received today, count unchanged

Has anyone else noticed any oddities with Feedback Received today? I ask because I received one Positive Feedback from a buyer today, but my count remains unchanged at 1313. Which would be on par for a neutral but this was positive. Also, I noticed i...

Failure to calculate shipping to USA or International is BACK

Further to the recent claims by ebay of their fix of the failure to calculate shipping for anywhere other than Canada, for items listed on ebay.ca. This problem has reappeared. Last night (March 1, 2018) I sold item 292379847644 This item uses calcul...

variation listings ending

hello people,as of the last hour I have had 7 variation listings ended and can not relist them due to the fact that no variations are showing. Just talked to a rep and while he was on the phone I tried to list one through sellersourcebook and althoug...

the issue of eBay pages being redirected to unsafe websites continues for me

I recently found a thread from 2017 about ebay pages redirecting to certain websites. Last update I read from Mar15/2018 shows ebay tech advising this has been resolved and for affected users to clear their cache. I did this I was being redirected wh...

E-Bay Made A Spelling Error

While viewing an item, I can scroll down to Categories, and I've noticed three mistakes; which read as follows:body piciering areahome kicthenacution areaObviously it should read:Body PiercingHome KitchenAuction Area

120 Sales in last 12 months, but ebay says just 85!

On Monday I got an email from ebay saying I no longer qualified as a top rated seller. The reason was my total global sales in the last 12 months was 85 (it needs to be 100). Everything else is perfect - no defects etc. That didn't make sense to me. ...

Promotions Manager issues today?

Hi all, Wondering if anyone else is experiencing issues with adding items to an active sale in Promotions Manager yesterday and today. I've heard from one member, and I'm looking to see if this is a wider issue. Let me know!

27 "eBay recommends" emails in the past hour.

Seriously fix your **bleep** and quit spamming me. Make that 28...... This is absolutely ridiculous.

eBay.COM has a pricing issue this afternoon

February 28, afternoon, over on eBay.COM:eBay.COM wants to charge listing fees even if you still have some free listings left.Reports that modifying a listing results in full fees being charged again.Other sellers are seeing themselves signed up for ...

Item Location???

If I select "Canada Only", why then am I getting listings from China? If they are not available in Canada, then ebay should say so and I'll pick North America next. The last thing I want to do is order anything from China. I do not have decades of ti...

Failure to show Tracked Packet US shipping Work Around

I've noticed that Canadapost tracked Packet US was working on some of my listings and not others AFTER completing the deleat Canadapost Air Parcel work around. CP tracked Packet US size limit is 90cm L+W+H and 1kg. (1 kg is about 2.2 pounds). When I ...

Ebay.ca is presently telling all potential international buyers that I will not ship to them.

I am a long time top rated seller. I received an email from an American in North Carolina (we ship to all US addresses, including his), that my ebay auction, has a message on it that I will not ship to his address. Upon investigation, all my Good Til...

0 results found in all categories

Hi, I've found out recently that many of my customers can't see my listings in my store. Even tho I have over 3000 listings, when viewing my store (http://stores.ebay.ca/Hibouquine) it says "0 results found in all categories" for SOME users. I've tes...

Sold an Item to US Buyer. Ebay Won't Create Invoice, or allow Buyer to Check Out

Problem with the Ebay Invoice System I've been using Ebay full time for 18 years. I've sold thousands of items for millions of dollars. I know the Canadapost size, weight and destination limits (and all my listings are within the size/weight limits f...

How to change currency view to Canadian

How do I change my currency view to Canadian funds? My account shows I am Canadian, I am on eBay.ca, and yet, even when I click to only show items located in Canada, it still shows the pricing in US and then below shows the approximate value in Canad...

Tracking numbers entered into Paypal are sometimes not populating Ebay

Yesterday I shipped 11 items. When I returned from the post office, I entered the tracking numbers into Paypal as normal. I expected those numbers to automatically register on Ebay too, as they usually do. Today I discovered that Ebay populated 9 of ...

Economy shipping expected dates needs to be lengthened.

I sell CD's and for international shipping, I use DHL which has it headquarters in Frankfurt Germany, so that means all mail sent internationally goes there first and then is sent to the country to be delivered. I sent some CD's to Australia, Germany...

Ebay charged me 8% GST, instead of 5%. Check your ebay fee invoice!

I encourage everyone on ebay.ca to carefully check their ebay invoice now that ebay is charging the GST. On my September 2017 ebay invoice the last few lines read as follow Total Taxable amountC $401.19GST/HST at a rate of 5%C $32.59Total Current Inv...

Resolved! Can't get past the "Experiencing Technical Difficulties" message

This is a continuation of a discussion started in 2014 that I responded to a few days ago. That discussion has now been locked, but the problem remains. When I attempted to reset my password I was repeatedly told that they were experiencing technical...

Can't get past the "Experiencing Technical Difficulties" message

I didn't change my password earlier earlier and haven't logged onto eBay for a month or so. I now get the "Sorry! We're currently experiencing technical difficulties and are unable to complete the process at this time" message when I try to login or ...

Shopping cart emptied

I was paying for a purchase and ebay asked me to sign in, even though I was in already. I went to my cart with dozens of items from various sellers in it only to find them all gone, save for one single item that I had won on an auction.How and why do...

How are we suppose to report website issues on eBay's website?

How the heck are we suppose to report website issues when there's NO WAY to report issues? Here, some examples: -Cart with 40+ items and as many in the "saved for later" disappear. Then shows up again later...-I have 28 collections, but account only ...

Resolved! non paying buyer... again!

Spoiler (Highlight to read)Here’s another neat one. Bidder places a bid that is more than previous bidder. S/he wins the item. Two days later, s/he posts a nice feedback saying how nicely shipped the item, etc. Problem is ... buyer never paid and ite...

Resolved! Ending an EBay auction

I am trying to end an auction that has not and will not receive any bids. When I try to end it, a new window opens and we sell the following: Item #282775590622 - 0000 CANADA PROOF IS NOT FOR SALE PLEASE IGNORE THIS LISTINGThis feature cannot be used...

When I answer a question it keeps showing I haven't answered question.

Having lots of problems with my site, 1. When I answer a question it keeps showing I haven't answered question2. Getting requests for shipping, when shipping calculator is there.3. Message from Ebay there are technical difficulties with my store.Very...

Resolved! Search by width has disappeared from men’s shoes?

Hi - you used to be able to search by width, colour, style etc in mens shoes. These options appear to have disappeared for me. Have they moved somewhere or are they gone? This also broke my saved searches that used these filters. Ebay.com still seems...

Non Paying Bidders

What happened to the idea of a feedback system when you can no longer warn other members about non paying bidders with a neg. Seems you can only post positive feedback now ...

Resolved! Advanced search refinement options not showing up on eBay Canada.

Hi, long story short, whenever I try to search for something, all of the advanced search options are gone. For example, I searched Haswell (i.e. intel CPU), normally, I would get further refinements such as core count, socket type, processor speed, e...