Community & eBay Site Issues

Hide feature of Purchases isn't working on website

I can no longer 'hide' previous purchases from eBay's website and even deleting them from Mobile app doesn't work. This used to work until a few days ago. Some developer broke something and some QA didn't do full testing coverage and some PM approved...

getting this error message The job context object is not supported by Action Service Framework

when posting I get this message It looks like there's a problem with this listing.The job context object is not supported by Action Service Framework.how can I fix this

Resolved! EBay won't calculate International shipping costs

“Shipping cost cannot be calculated. Please enter a valid Postal Code." This has been haunting me since I started selling on eBay. And I don’t know how to fix the problem with eBay’s shipping calculator.I ship from Quebec, Canada, and it works fine w...

Canada post not an option anymore?

Can't use canada post as a shipping option for the usa since this morning, I only see DHL .

Problem with location filter on Ebay app for IOS (french version)

Hi,There is something very strange with the location filter on the IOS app. On the ebay.ca website, the available locations are : Canada, North America & International, which is correct. Now on the Ebay app for IOS (the french version), we have : Can...

Resolved! Watchlist limit lowered to 200

Why did the number of items you can add to the watchlist get lowered to 200?

Big Issue with listings

Hi, I have Problem when i tried to list my items. Can you tell me why? It looks like there's a problem with this listing.In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've ...

bizpolicy.ebay.ca not responding when trying to change shipping preferences

So, over the last few days this error keeps showing up. If I go back oh, maybe in an hour or two it probably will work. But it is annoying. tyler@ebay could the folks in IT have a look? That is a very important section of the site, especially if I am...

My Sponsored items are showing an inaccurate, VERY HIGH shipping rate anyone else ???

Hello fellow ebayers, I recently started doing promoted listing where you offer a certain percent of your items value, in order to have it ranked higher.Anyways when the sponsered ad show up at the top , the shipping price is way way more , turning b...

Best Offer option automatically checked whenever I revise a listing from my phone.

I do not have a 'best offer' option on any of my listings except one. Whenever I access a listing from my phone, to make any change at all (usually to upload a photo), the 'best offer' option is automatically switched on. I have to go back into the l...

Resolved! Wrong top bar for eBay Canada Community forums

Since yesterday the bar across the top of the forum pages has improper links: The eBay symbol link takes you to eBay.COM...The "Go to My eBay page" (the head) link takes you to your page on the .COM website instead of .CA...And "Go to Shopping cart p...

Resolved! google chrome lags really bad when looking at searched items on ebay

For the last while whenever I search items for sale on ebay google chrome lags really bad. It lags so bad that it actually freezes up occasionally. It's like something just constantly keeps hitting refresh until it starts to freeze up. When I try it ...

Time left not showing properly

I am keeping track of a few items for sale and normally there is a spot where it shows how much time left before the end of the auction. For the last few days it is showing instead "Time Left". I have no idea how to fix this. This is the second time ...

Resolved! customer serive been not doing the right jobs to Ebay seller

Hi,i am call today Sept 12 around 7.00 pm to EBAY .CA customer service to help me out for refund an EBAY FINAL FEE ,because the package mail to AUSTRALIA been lost , the customer was have my info for what happy with the items and was try hold me on t...

Search results not sticking to selected category?

I've noticed now for a few days that when I am already within a category, and do a search, it kicks the results back out to "All Categories" instead of just the category I'd previously selected. This is really annoying, is anyone else seeing the same...

Markdown Sales not working - serious technical issue but eBay is DEATH and will not help

This happens only on eBay. com, on eBay.ca everything works as expected: I have several old campaigns in the list in my marketing dashboard, but they can't be deleted. All it shows is the red error message "The parameter is not valid, please check an...

No Bid info on search results

I'm using eBay.ca on Firefox on a Mac and when I run a search I no longer see bid info on the search results. How do I fix this.

Wrong shipping info.

I am in Canada and use eBay.ca on firefox on a Mac. Although I live in Canada I ship my parcels to a US address (eBay charges way to much to ship to Canada). Recently I have noted that even though I have US selected in the shipping tab and I have a U...

Resolved! Calculated Shipping: no option for Lettermail!

Hi, so like the title says. if i go and select calculated shipping, there is no option for letter mail, while the shipping calculator shows the option, if i click the thing to add the shipping option it adds an option but nothing selected in the serv...

Ebay continues to allow Canadapost Tracked Packet International when dimensions too large

The problem continues with the ebay shipping rate calculator on ebay.ca that allows you to create listings using Canadapost Tracked Packet International for packages that have entered sized over 90cm L+W+H. I just listed an item that I knew was way o...

SEARCH FEATURES & POSTAGE CALCULATOR!

WHY CAN'T I GET A SEARCH TO WORK CORRECTLY? I WANT TO SEE 'THE MOST BIDS" ON VINTAGE PAPERBACKS & PULPS.ALL I GET IS 'BEST MATCH' EVEN AFTER MANY ATTEMPTS! ALSO IF I SWITCH TO NORTH AMERICA SELLERS ONLY IT DOES THE SAME!!OR IT WORKS FOR 1 PAGE WHICH ...

Resolved! Watch List display by category

I recently added 3 different 'toner cartridges' to my watch list and when I select watch list, there is the option to display 'all categories' or a specific category. However, there are two 'Printers, Scanners & Supplies' categories: one with 2 items...

Serious Bug - GTC Auto Relists are Losing Pictures

If you have Good-Till-Cancelled fixed-price listings that automatically renew, there is a serious problem for the last 3 days. Listing thumbnails seem OK, but check the actual page view. Your photos are missing!Partial workaround exists for single-pi...

Invoices with shipping and taxes are incorrect

This problem is related to Canadian site users only.Invoices for transactions that include taxes are incorrect. Line items for subtotal + shipping + taxes does not equal TOTAL. Furthermore, the transaction "record" total does not match the invoice to...

Problem with Tracked Packet International Ebay rate Calculator

Tyler@ebay.ca I just created a listing on ebay.ca (will start at 6:04 PST, on June 8, 2018). Number is 382485591611 Package dimensions entered into the ebay rate calculator are 41x41x16 cm, with a weight of 1-2kg. I selected Canadapost tracked packet...

How long does it take to fix this simple problem!!!!!???

Tyler@ebay.ca How long does it take for ebay to get the following problems fixed one bay.ca (its been months, without change) I created 292582741926 a couple of days ago (ebay.ca auction on avionsunantiques to see if any of the ebay.ca problems have ...

Resolved! STOP IT!! Share your product review now and help millions of people shop smarter on eBay.

Update your email preferencesYou are receiving this email based on your eBay account preferences. To change which emails you receive from eBay, go to Communication Preferences in My eBay. HOW DO I MAKE THIS STOP?I UNCHECKED EVERYTHING.STOP SPAMMING M...

eBay pages being redirected to unsafe websites

Anyone else having this issue? When I have ebay.ca open, suddenly the page will load another page with no prompting, and this page is indicated as unsafe by my antivirus. I'm assuming it's the ad scripts running on ebay, as I've heard of this with ot...

Shipping Calculator will not calculate any US Zip Code.

Shipping Calculator will not calculate any US Zip Code from Canada. I get the message Shipping cost cannot be calculated. Please enter a valid ZIP Code. Called Ebay Tech support and after nearly an hour on phone told me that shipping calculators will...

Resolved! Positive Feedback received today, count unchanged

Has anyone else noticed any oddities with Feedback Received today? I ask because I received one Positive Feedback from a buyer today, but my count remains unchanged at 1313. Which would be on par for a neutral but this was positive. Also, I noticed i...