Community & eBay Site Issues

How to change currency view to Canadian

How do I change my currency view to Canadian funds? My account shows I am Canadian, I am on eBay.ca, and yet, even when I click to only show items located in Canada, it still shows the pricing in US and then below shows the approximate value in Canad...

Tracking numbers entered into Paypal are sometimes not populating Ebay

Yesterday I shipped 11 items. When I returned from the post office, I entered the tracking numbers into Paypal as normal. I expected those numbers to automatically register on Ebay too, as they usually do. Today I discovered that Ebay populated 9 of ...

Economy shipping expected dates needs to be lengthened.

I sell CD's and for international shipping, I use DHL which has it headquarters in Frankfurt Germany, so that means all mail sent internationally goes there first and then is sent to the country to be delivered. I sent some CD's to Australia, Germany...

Ebay charged me 8% GST, instead of 5%. Check your ebay fee invoice!

I encourage everyone on ebay.ca to carefully check their ebay invoice now that ebay is charging the GST. On my September 2017 ebay invoice the last few lines read as follow Total Taxable amountC $401.19GST/HST at a rate of 5%C $32.59Total Current Inv...

Resolved! Can't get past the "Experiencing Technical Difficulties" message

This is a continuation of a discussion started in 2014 that I responded to a few days ago. That discussion has now been locked, but the problem remains. When I attempted to reset my password I was repeatedly told that they were experiencing technical...

Can't get past the "Experiencing Technical Difficulties" message

I didn't change my password earlier earlier and haven't logged onto eBay for a month or so. I now get the "Sorry! We're currently experiencing technical difficulties and are unable to complete the process at this time" message when I try to login or ...

Shopping cart emptied

I was paying for a purchase and ebay asked me to sign in, even though I was in already. I went to my cart with dozens of items from various sellers in it only to find them all gone, save for one single item that I had won on an auction.How and why do...

How are we suppose to report website issues on eBay's website?

How the heck are we suppose to report website issues when there's NO WAY to report issues? Here, some examples: -Cart with 40+ items and as many in the "saved for later" disappear. Then shows up again later...-I have 28 collections, but account only ...

Resolved! non paying buyer... again!

Spoiler (Highlight to read)Here’s another neat one. Bidder places a bid that is more than previous bidder. S/he wins the item. Two days later, s/he posts a nice feedback saying how nicely shipped the item, etc. Problem is ... buyer never paid and ite...

Resolved! Ending an EBay auction

I am trying to end an auction that has not and will not receive any bids. When I try to end it, a new window opens and we sell the following: Item #282775590622 - 0000 CANADA PROOF IS NOT FOR SALE PLEASE IGNORE THIS LISTINGThis feature cannot be used...

When I answer a question it keeps showing I haven't answered question.

Having lots of problems with my site, 1. When I answer a question it keeps showing I haven't answered question2. Getting requests for shipping, when shipping calculator is there.3. Message from Ebay there are technical difficulties with my store.Very...

Resolved! Search by width has disappeared from men’s shoes?

Hi - you used to be able to search by width, colour, style etc in mens shoes. These options appear to have disappeared for me. Have they moved somewhere or are they gone? This also broke my saved searches that used these filters. Ebay.com still seems...

Non Paying Bidders

What happened to the idea of a feedback system when you can no longer warn other members about non paying bidders with a neg. Seems you can only post positive feedback now ...

Resolved! Advanced search refinement options not showing up on eBay Canada.

Hi, long story short, whenever I try to search for something, all of the advanced search options are gone. For example, I searched Haswell (i.e. intel CPU), normally, I would get further refinements such as core count, socket type, processor speed, e...

Resolved! search refinements

What has happened to the search refinements such as brand, size/scale, colour etc?

Calculated shipping calculator does not work if the quantity is more than 1

Item# 122688664063 & all of my other items with calculated shipping. Calculated shipping calculator does not work if the quantity is more than 1.Please see attached picture for reference.The item is less than 500g each. They are about 26x26x5 size ea...

proceed to check out..can't checkout receive error message

when i go to check out.I keep receiving an error message that says try again..any ideas

why has the 'brand' refinement disappeared as a means to triage choices and options?

There seems to be an upgrade over the last 2 days, and the search by 'brand' option is no longer there. What happened?

Resolved! Issue with shopping cart.. anyone else?

My shopping cart is unreachable. Anyone else with this problem

Collection - Unable to delete multiple items

It's currently impossible to delete multiple items in collections. We can only delete one item at a time and the process is very, very slow with multiple clicks, saves and page reloads. Please fix.. Thank you.

item specifics problem drop down missing

I went to edit one of my listings the description and suddenly item specifics compatible models were all gone for a product I sell. It only shows one compatible now. Listing new item has that problem too the compatible models and features are all gon...

Ebay pop up surveys

These pop up surveys that ALWAYS come up when you open your page are driving me crazy. How do you get rid of them....or EBAY STOP with this VERY IRRITATING NONSENSE.

Trying to List Auction Items

I have an issue when trying to list 7 day auctions. My listing shows up as a 7 day Fixed Price! Is anyone else experiencing this problem?

Item that sold does not appear in sold items

Item that sold does not appear in sold items. Can find the transaction through PayPal and can see it in Help and Contact. Why - how can this be fixed?

Je coche la case fermeture de dossier dans le ''resolution center'' et rien ne se passe.???

Bonjour, suite à une demande d'aide, j'ai reçu une solution du vendeur qui fait mon affaire. Je tente maintenant de fermer le dossier en cochant la case appropriée, mais rien ne se passe. J'ai toujours un retour au même écran, que faire maintenant?

idlesurvey???

Help!!! Sometimes when I am browsing eBay and stay on an item page for a minute, I would be redirected to some bogus online survey without me pressing anything at all. I don't know if my computer has been infected with some sneaky Trojan viruses, but...

Still unable to list clothing, size option greyed out

On October 16, i posted this on another discussion board: "Yesterday i tried listing a pair of athletic shorts. I created my listing, selected "regular" and when i attempted to click the pulldown menu for size (which has an asterisk beside it so it's...

When i search for let say "capacitor" on my saved sellers the result show only 1 item but should...

Hi, when I search for let say "capacitor" on my saved sellers the result show only 1 item but should show thousands! Someone having the same issue? thank in advance for a reply.

i cant sell in Ebay please help!!!

Hello Please can anyone help me ?I can sell i dont know what i make wrong im good seller and i respect all buyerThanks who help me !!!

Adding to Collections Does Nothing

Use to work... not sure when it stopped working but I've been adding a lot of stuff to collections the past few months, and when I now go to the collections, nothing new shows up, in fact, many things that were added are now missing. For example... I...