Community & eBay Site Issues

Item Location???

If I select "Canada Only", why then am I getting listings from China? If they are not available in Canada, then ebay should say so and I'll pick North America next. The last thing I want to do is order anything from China. I do not have decades of ti...

Failure to show Tracked Packet US shipping Work Around

I've noticed that Canadapost tracked Packet US was working on some of my listings and not others AFTER completing the deleat Canadapost Air Parcel work around. CP tracked Packet US size limit is 90cm L+W+H and 1kg. (1 kg is about 2.2 pounds). When I ...

Ebay.ca is presently telling all potential international buyers that I will not ship to them.

I am a long time top rated seller. I received an email from an American in North Carolina (we ship to all US addresses, including his), that my ebay auction, has a message on it that I will not ship to his address. Upon investigation, all my Good Til...

0 results found in all categories

Hi, I've found out recently that many of my customers can't see my listings in my store. Even tho I have over 3000 listings, when viewing my store (http://stores.ebay.ca/Hibouquine) it says "0 results found in all categories" for SOME users. I've tes...

Sold an Item to US Buyer. Ebay Won't Create Invoice, or allow Buyer to Check Out

Problem with the Ebay Invoice System I've been using Ebay full time for 18 years. I've sold thousands of items for millions of dollars. I know the Canadapost size, weight and destination limits (and all my listings are within the size/weight limits f...

How to change currency view to Canadian

How do I change my currency view to Canadian funds? My account shows I am Canadian, I am on eBay.ca, and yet, even when I click to only show items located in Canada, it still shows the pricing in US and then below shows the approximate value in Canad...

Tracking numbers entered into Paypal are sometimes not populating Ebay

Yesterday I shipped 11 items. When I returned from the post office, I entered the tracking numbers into Paypal as normal. I expected those numbers to automatically register on Ebay too, as they usually do. Today I discovered that Ebay populated 9 of ...

Economy shipping expected dates needs to be lengthened.

I sell CD's and for international shipping, I use DHL which has it headquarters in Frankfurt Germany, so that means all mail sent internationally goes there first and then is sent to the country to be delivered. I sent some CD's to Australia, Germany...

Ebay charged me 8% GST, instead of 5%. Check your ebay fee invoice!

I encourage everyone on ebay.ca to carefully check their ebay invoice now that ebay is charging the GST. On my September 2017 ebay invoice the last few lines read as follow Total Taxable amountC $401.19GST/HST at a rate of 5%C $32.59Total Current Inv...

Resolved! Can't get past the "Experiencing Technical Difficulties" message

This is a continuation of a discussion started in 2014 that I responded to a few days ago. That discussion has now been locked, but the problem remains. When I attempted to reset my password I was repeatedly told that they were experiencing technical...

Can't get past the "Experiencing Technical Difficulties" message

I didn't change my password earlier earlier and haven't logged onto eBay for a month or so. I now get the "Sorry! We're currently experiencing technical difficulties and are unable to complete the process at this time" message when I try to login or ...

Shopping cart emptied

I was paying for a purchase and ebay asked me to sign in, even though I was in already. I went to my cart with dozens of items from various sellers in it only to find them all gone, save for one single item that I had won on an auction.How and why do...

How are we suppose to report website issues on eBay's website?

How the heck are we suppose to report website issues when there's NO WAY to report issues? Here, some examples: -Cart with 40+ items and as many in the "saved for later" disappear. Then shows up again later...-I have 28 collections, but account only ...

Resolved! non paying buyer... again!

Spoiler (Highlight to read)Here’s another neat one. Bidder places a bid that is more than previous bidder. S/he wins the item. Two days later, s/he posts a nice feedback saying how nicely shipped the item, etc. Problem is ... buyer never paid and ite...

Resolved! Ending an EBay auction

I am trying to end an auction that has not and will not receive any bids. When I try to end it, a new window opens and we sell the following: Item #282775590622 - 0000 CANADA PROOF IS NOT FOR SALE PLEASE IGNORE THIS LISTINGThis feature cannot be used...

When I answer a question it keeps showing I haven't answered question.

Having lots of problems with my site, 1. When I answer a question it keeps showing I haven't answered question2. Getting requests for shipping, when shipping calculator is there.3. Message from Ebay there are technical difficulties with my store.Very...

Resolved! Search by width has disappeared from men’s shoes?

Hi - you used to be able to search by width, colour, style etc in mens shoes. These options appear to have disappeared for me. Have they moved somewhere or are they gone? This also broke my saved searches that used these filters. Ebay.com still seems...

Non Paying Bidders

What happened to the idea of a feedback system when you can no longer warn other members about non paying bidders with a neg. Seems you can only post positive feedback now ...

Resolved! Advanced search refinement options not showing up on eBay Canada.

Hi, long story short, whenever I try to search for something, all of the advanced search options are gone. For example, I searched Haswell (i.e. intel CPU), normally, I would get further refinements such as core count, socket type, processor speed, e...

Resolved! search refinements

What has happened to the search refinements such as brand, size/scale, colour etc?

Calculated shipping calculator does not work if the quantity is more than 1

Item# 122688664063 & all of my other items with calculated shipping. Calculated shipping calculator does not work if the quantity is more than 1.Please see attached picture for reference.The item is less than 500g each. They are about 26x26x5 size ea...

proceed to check out..can't checkout receive error message

when i go to check out.I keep receiving an error message that says try again..any ideas

why has the 'brand' refinement disappeared as a means to triage choices and options?

There seems to be an upgrade over the last 2 days, and the search by 'brand' option is no longer there. What happened?

Resolved! Issue with shopping cart.. anyone else?

My shopping cart is unreachable. Anyone else with this problem

Collection - Unable to delete multiple items

It's currently impossible to delete multiple items in collections. We can only delete one item at a time and the process is very, very slow with multiple clicks, saves and page reloads. Please fix.. Thank you.

item specifics problem drop down missing

I went to edit one of my listings the description and suddenly item specifics compatible models were all gone for a product I sell. It only shows one compatible now. Listing new item has that problem too the compatible models and features are all gon...