Community & eBay Site Issues

eBay adding quantity to already sold items.

I just had a listing with multiple variations and different quantities add +1 to the items that were already sold and had a quantity of 0. I know it was sold cause I checked my sold items and there it was in there. Someone ended up buying one of the ...

"Since you're registered for managed payments, you can't select International Site Visibility.."

I've been trying to list an item from ebay.ca, to list in Canada, US, and UK. I've done this several times before, but now I'm getting thie error message when I try to post my listing: "Since you're registered for managed payments, you can't select I...

Non message post - Re Coupons

Spotted the appearance of a new supposed feature on eBay ca today. Gave the impression we could send coupons to specific coupons to our buyers like US sellers have been able to for ages. When checking it out further by following the dropdowns it is O...

missing search options

why is it that every time ebay techs update the site , they end up messing up other parts of the site , ever heard the saying ... if its not broken , dont fix it ?

Resolved! Is the Community Board on dotCOM down or is it just me?

Tried to log into the US community boards and got a "too many requests" message.Anyone else?

FEATURE REQUEST: Combined Shipping on Shipping Policies

Hello, I ship a lot of low value items. And I have an idea which would be a great improvement to the eBay seller community:As of right now, there are 2 ways to "combine" ship:1. Domestic (Canada)2. International (I use this for USA, and the rest of t...

Missing store categories

When I in search on seller hub on either .com or .ca, I am missing 2 of my store categories. For example I have a cateory called "philately" I have about 70 items in it. I can not find to search on seller hub in my store. If does show in the "store" ...

Still waiting for my refund since Nov 2023

HiTommynlizzyThese sellers started out well and did send the product. During the time I received it the main product was missing. So I took pictures and showed the seller and the seller initially showed concern and said they will contact the postal a...

When replying to messages can only type 1 character at a time

Whenever I try to type in the messages textbox I can only get 1 letter at a time, its super time-consuming, and now for me to send or reply to messages I need to type the message elsewhere and paste it in. Has anyone else experienced this?

New tool in sellers hub

This recently appeared as an option in Sellers Hub. Note highlighted part. Clicking on the right tab brings you here. The only 2 options still are promotions and sales event. Nowhere is there a place or way to send buyers coupons. Do they test this s...

Feedback

Is the feedback system "broken"? I wanted to leave positve feeback for a couple of recent purchases, but eBay won't let me leave any unless I leave feedback about the the Item. It is like going to movies and not being to rate the film without rating ...

cancellation fee

On August 17, I received an email from eBay saying that they had made an offer on my item.I accepted it.Then, I was told that they couldn't print the address because the shipping fee wasn't paid.I contacted eBay and spoke to them, but they said it wa...

double pay for shipping label

I’ve had a few sales on eBay, but I’m being charged nearly 65% in fees. For some labels, I’m paying double—once from my account and again on their site. When I called to clarify the fee issues, they increased the next day. They also added features to...

Looks like they finally broke the search function :(

Something I always really liked about searching for things on eBay was their great "AND" search, which brought results with only ALL the keywords. Unlike Amazon, Walmart, wherever else I've searched for things where you get so many useless unrelated ...

Sold History

For anyone that lists multiple items eBay has recently removed the seller view of history for items sold. You now see the following in the listing: 3 lots available (10 items per lot)1 sold Click on purchase history and you see this: Quantity3 lots a...

Resolved! No longer able to change my primary shipping address in eBay app

Under "Settings" in the eBay app, I used to be able to easily switch between different shipping addresses stored in my account, by selecting a check box, "Set as primary shipping address". Up until a couple of weeks ago, it seems I can no longer do t...

Sending offers

devon@ebay Could you please clarify and address? When a buyer sends an offer to seller for a multiple unit listed item they are able to choose quantity they are making an offer for. When a seller does this in reverse is the buyer only getting an offe...

Ebay Messages not working??

I have sent messages to 4 different sellers over a span of 6 days, and have not received a single reply from any of them. My messages seem like they were sent, but I do not get replies.Is Ebay Messages screwed up??

eBay.ca STORE Recent Changes

Aug, 2024 Had an eBay store on eBay.ca since 2020. During the past few years was selling in US $’s on eBay.com and using my Canadian eBay store account. Recently I was being charged insertion fees for auction listings on items that previously no such...

Monthly Discussion - For anyone with eBay concerns

devon@ebay Has the monthly forum for Canadian sellers been cancelled, turfed, discontinued, scrubbed, abandoned, dropped, mothballed? Last one was back in May. Should anyone with issues rely on the com version/forum? Not sure how well that work, when...

Problems for Canadian Buyers and Sellers Feb 2024 Edition

Is it just me or are the biggest thorns in the paws for Canadian buyers (from US sellers) eIS and for Canadian sellers eBay Label issues? Going through recent discussions, that would be my conclusion (and many others I speak to day to day.) Wonder wh...

Sign in for freshbet get paid $750 ????

Was messaged if signed in freshbet I get paid $750 immediately

eBay Canada no longer showing quantity available on multi qty listings

I saw it reported by a US seller for .com so I went to look.On .ca, it no longer displays the quantity available on a multi qty listing. Whether I have listed the item on .ca or .com.I view the same listing on .com (whether listed on .com or .ca) and...

How to file a complaint against Ebay in relation to International shipping

I live in Canada. The seller lives in the US. The seller uses International shipping via Ebay. I purchased 4 Canadian Silver dollars. The seller charged $4.95 shipping for the first coin and $1 per shipping for each coin after. The seller was credite...

Payment dispute

On May 2024 I sold a pair of boots which couldn't be delivered because of buyer’s incomplete address, USPS made a mistake of not updating tracking, boots were lost for about a month, in the meantime buyer open an” item not delivered” case even though...

Having issue with Ebay private messanger

When I send off a message to a customer, a pop up window occurs saying Google.com refuses to connect. When I click to make the pop-up go away, the message still sends to the customer, but the customer gets the message three times. I thought this was ...

getting ebay help in regard to Ebay itelf

Had message from seller. needed to reply, but when I did, was told that "something was wrong, try again later." Tried to just log on, same answer. So after a number of trys, finally had to demand of the automated system to talk to a human. finally go...

Items not received.

Seller shipped items through Ebay to your Illinois location Glendale Heights. The items were shipped through your network but did not make it my address. The items were **** and *** When I last checked the delivery date was updated to July 18 th to J...

Having issues with search bar. Search item not showing up in results

Search bar issuesItem keyed into Search bar not showing up in Search results

Why shipping fee isn't free of charge

Ebay says that if you purchase more than 25 dollars shipping fee is free of charge. I am buying an item that is outstandingly higher than it, I still need to pay for an outragous shipping fee. Why is that.