14 days no item from a seller on ebay

[3islanders]

You should probably post a little detail in your question...

Where did you buy the item from?  If it was from the USA, or overseas, (or maybe even the other side of Canada & they are shipping by regular parcel, sometimes!) it will likely take more than 2 weeks.  Did the seller give you an estimated delivery date?  Has this passed?  Sellers can't control the postal service, and it can be very slow sometimes.

You have 45 days to open a case with eBay for items not received.  Mark the date on your calendar, and be patient...  Don't let this date pass without contacting the seller if you still haven't received your item.

But from a somewhat remote corner of Canada, I never expect to see anything I order before 2 weeks.

[femmefan1946]

Allow about 7-15 for delivery from Europe

Allow 15 to 20 days for delivery from North America

Allow 30 days for delivery from Asia.

Then contact the seller.  Use her reply to decide on your next step.

However, there is a scam with Asian sellers who apologize and promise to send a replacement. They won't. If you are faced with such a promise demand a full refund instead. If that doesn't arrive within 24 hours, file the Item Not Received claim.

The 45 day deadline for complaints is to the second, so it is best to file no later than  Day 43 after purchase.