Another non-paying buyer insists they don't know how item was ordered??

[vwrider]

So here is scenario encountered once again.  Every so often there seems to be a pattern developing.  The buyer claims they don't know how it happened? As in, they did not bid for item and cannot figure out how it happened?? Does this sound familiar  with any other hard working sellers???

Dear vwrider,

"There must have been a problem! I did not purchase this item and I will find out what happened sorry but I don't know what happened."

- _____ Click "respond" to reply through Messages, or go to your email to reply
                    COORS RETRO COLLECTOR BEER BREWERIANA LOGO RED CARRY BAG BRAND NEW Item Id: 261120899629 End time: 0...???? (60) 100.0% Positive Feedback Member since 31-Jul-03 in ????? Location:

Anyone wish to shed some advice on how do deal with this type of behavior?

Thanks so much, vwrider

[femmefan1946 · Accepted solution]

Add the bidder to your Blocked Bidder List.

On Day Four send an Unpaid Item claim.

On Day Eight close the UID.

The bidder gets a Strike - which will make it harder to bid on eBay in future. "Enough" Strikes and his account will be closed.

The bidder will not be able to leave feedback. Or DSRs.

There is no point in trying to communicate. He knows he is lying or else he is terminally stoopid.

Don't get into an arguement. As my late sainted mother would say "As*h**es don't have ears."

I miss my mum.

[vwrider]

Where do I go for Blocked Bidder List?

thx

[heidilynn0_3 · Accepted solution]

http://pages.ebay.ca/help/sell/manage_bidders_ov.html