Being charged extra

I purchased an item on ebay and payed the entire amount. I got a slip in the mail saying i owe $15.35 more. It never said anywhere in the listing that I was going to be charged this extra, I already payed for shipping.

Message 1 of 3
latest reply
2 REPLIES 2

Being charged extra

Most things with a value over $20.00 Canadian that is bought from outside of Canada

 

is subject to HST and a $9.98 customs handling fee.

 

 

This has nothing to do with the seller and any buyer who purches items from outside

Canada should be aware of it.

 

Sometimes these items make it through Customs without being checked .

Message 2 of 3
latest reply

Being charged extra

Hello 'jessica',

It's not a shipping charge, it's a combination of our dear government wanting a chunk of every nickel we spend (well, every $20) and Canada Post's fee for processing the paperwork.

 

Any item over $20 in value is subject to duty and taxes.  As you know, tax is on just about everything, but duty on some items like clothing can be especially high (18%) depending where it's made, - something to think about when you're contemplating that designer handbag from Italy. 

 

Have a look at the following link about importing items through the mail:

http://www.cbsa-asfc.gc.ca/import/postal-postale/duty-droits-eng.html

 

Every country has a different 'import limit', - in Canada it's 20 bucks.  As such, if you look again at the listing it should say somewhere near the bottom that  'import charges are the responsibility of the buyer, yada-yada'. 

 

Most things arriving through the mail are not assessed, simply because the Canada Post is understaffed and overworked so they cannot chase down every cent.  Items coming by courier will always be assessed and often with a hefty brokerage fee as well.

Any time you buy from outside Canada, it is wise to figure out in advance what the possible charges could be, and if your parcel is assessed be prepared to pay it promptly and graciously.

 

Message 3 of 3
latest reply