The seller may settle for an emailed photo or may decide it is simpler to refund without return.
And often eBay will instruct the seller to pay for your return.
When you do return ALWAYS use a tracked service.
Oh yeah, do not accept an offer of a '"replacement" from an Asian seller and look at the feedback left for other sellers before you accept such an offer.
There is to reason to believe the replacement will be any better or even ever arrive at all.
