eBay

momcqueen · ‎12-06-2016

So this is interesting. I saw this for the first time this afternoon. On my own listings but only when viewed on ebay.ca and ebay.co.uk and NOT ebay.com or ebay.com.au.

Here's the thing, though:

Canada Post says the deadline for Tracked Packet International service and 2016 Holiday Delivery passed on Friday, Dec. 2. It's Dec. 6 now. Will those items arrive to the UK within eight business days? Probably, but Tracked Packet is NOT a guaranteed service.

My concern is that this is setting dangerous expectations for certain buyers overseas whose CPC-assigned deadline has passed while ignoring completely for some reason our USA buyers who are actually still within the CPC comfort zone.

So, er, what the heck?

This one from ebay.ca as shown to a Canadian address for delivery.

This one from ebay.co.uk as shown to a buyer with a London address:

For the record, these are the actual Canada Post deadlines and I put them in the Payment Instructions on all my listings mid-November:

Seller's payment instructions

CANADA POST DEADLINE FOR 2016 HOLIDAY DELIVERY: WITHIN CANADA EXPEDITED PARCEL is DEC 12 and XPRESSPOST is DEC 21 /// USA TRACKED PACKET is DEC 12 and XPRESSPOST is DEC 16 /// OVERSEAS (EUROPE ASIA AUSTRALIA) TRACKED PACKET is DEC 2 and XPRESSPOST is DEC 9. PLEASE SELECT YOUR SERVICE WISELY

musicyouneed · ‎12-28-2016

Hi Mj, did it get delivered today? Can you post a picture of the tracking info as I want to see where the hold up is in Australia as I have had to block them?

momcqueen · ‎12-28-2016

According to tracking, it did not get delivered yesterday. In fact, the parcel shows no movement since last week.

momcqueen · ‎12-28-2016

Canada Post data:

Australia Post:

musicyouneed · ‎12-28-2016

I kinda suspected that as they are having some serious problems with mail.

pjcdn2005 · ‎12-28-2016

Jus like here, there was no mail delivery yesterday in Australia so I'm sure that they will be even further behind in deliveries

musicyouneed · ‎12-28-2016

Hi Pj, they (Australia) are a day ahead. Right now it is Thursday morning at 9:20 AM.

momcqueen · ‎12-28-2016

On the other hand, I just had something delivered in Brazil two weeks sooner than expected.

momcqueen · ‎12-28-2016

PACKAGE DELIVERED NOTICE RECEIVED TONIGHT. For the original subject of this post. Delivered Dec. 29 11:29 am their local time while the latest EDD by eBay on Order Details was given as Dec 22. CPC delivery standard was Dec 28.

momcqueen · ‎12-28-2016

No feedback received from buyer. Yet.

momcqueen · ‎12-28-2016

And in other (more of the same) news....

http://www.ecommercebytes.com/C/blog/blog.pl?/pl/2016/12/1482977313.html

Wed Dec 28 2016 21:08:33

eBay Shipping Slip Stresses SellersBy: Ina Steiner

eBay stressed sellers over the holidays by failing to account for this week's Federal holiday, as we reported in yesterday's 411 newsletter. Despite the fact there was no mail on Monday and Post Offices were closed, eBay's shipping label software failed to take that into account.

Some sellers worried the perceived "late" acceptance scans might impact their performance standards (Top Rated Sellers who fail to meet shipping deadlines can lose their TRS discounts for those transactions and can potentially lose TRS status).

"This problem with Monday holidays has been going on for years," an eBay seller wrote....

rose-dee · ‎12-29-2016

@mjwl2006 wrote:

"This problem with Monday holidays has been going on for years," an eBay seller wrote....

Quite true, in fact as long as I can remember. And we can add to that statement that the problem with ignoring Canadian holidays has been going on for just as long.