Difficulty adding pictures to listing. Get red message.

[ynyswraig]

Hi !

I've just been trying to upload another picture to one of my listings. Once I've downloaded the picture and move on , there appears a red message at the top of my page preventing me from going ahead It says "please provide valid value".

I do have one bid on the item.

Any help gratefully appreciated

[surplusdealdude]

The "value" may be the key - it's not the picture, it's in the listing details.

Make sure that anything that's in dollars and cents is expressed as "0.00", you can't do a shortcut there.

If you still can't get it to work, it might be a random glitch caused by the server being busy - leave it until Tuesday when they calm sown.

[ynyswraig]

Hi , and thank you for your response. I did in fact leave it after a few tries, and intend to try again later.

Hope i'ts only a glitch.

[kalvin@ebay.com]

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@ynyswraig wrote:

Hi , and thank you for your response. I did in fact leave it after a few tries, and intend to try again later.

Hope i'ts only a glitch.

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Hi ynyswraig,

Can you please drop me an email if you're still experiencing this issue? Outline the exact steps you're taking as well as the size of the image(s) you're trying to upload, please.

Thanks,