eBay

asyahijab · ‎04-12-2013

I don't know why I have couple ebay weird todays.

In my summary selling manager I have items eligible for unpaid item case in day 3.

My buyer hit BIN on 10/4, today is 12/04, it is supposed not yet eligible for unpaid item case, but it is.

Something new? is policy change?

I am not going to open UPI because I know the buyer will pay. Just wonder if UPI can be open faster now.

pjcdn2005 · ‎04-12-2013

Just wonder if UPI can be open faster now.

Yes, that was a change announced in the spring update.

http://pages.ebay.ca/sellerinformation/news/springupdate2013/unpaiditems.html

File unpaid item cases 2 days sooner (items listed on eBay.com only) Starting in early April, you'll be able to open an unpaid item case as early as 2 days after a transaction ends and payment is not received—either manually in the Resolution Centre or using the Unpaid Item Assistant. Currently, you are required to wait at least 4 days.If you use the Unpaid Ite...

Note that this is for items listed on .com only.

asyahijab · ‎04-12-2013

Oh I see.

But PJ my item is listed on CA and it is the 2nd day since the buyer hit BIN.

Did they (ebay) change their mind?

007steveb16 · ‎04-12-2013

I've been having this happen to me too for the past 3 or 4 days where the system will show that I can open UIDs on items that are only 2 or 3 days unpaid. Then when you try to open the UID you get a red error message stating the system cannot do so. You can then open the case as per usual on the 4th day.

I think there is a glitch in the system. They probably changed something associated with it and it screwed it up, same old same old.