Hello sellers.
Surprisingly I was charged today the FVF on shipping for item that was purchased by buyer from France, but the shipping to Canada was indicated as FREE.
I called eBay to have it corrected, and the girl there did not know such a rule and was trying to convince me that I have to pay the FVF on shipping because the buyer is not from Canada.
Them she disappeared for half an hour and later told me that her co-workers with 10 years of experience do not know anything different than herself.
I tried to find it under CUSTOMER SUPPORT and was not lucky.
If anybody can provide me a link to the rule related to FVF on shipping, I will greatly appreciate it.
