Due to the current conflict in Israel, most major shipping carriers are experiencing disruptions in service to the country. eBay is temporarily pausing sales from Canada to buyers with shipping addresses in Israel, as we cannot ensure that these packages will reach their final destination.

 

We are offering additional protections to sellers whose shipments may be impacted by these events. eBay will automatically protect your seller performance on shipments already sent to Israel, including:  

  • Your late shipment rate  
  • Your valid tracking upload rate  
  • “Item not received” cases due to late delivery as long as you uploaded tracking before the case was opened, and have a physical scan from the carrier  
  • Defects resulting from transactions you cancelled.
  • ​​Negative and natural feedback protections.

We are closely monitoring the developments and communicating with our shipping partners to respond as necessary. If you are interested in receiving additional information on service disruptions from major carriers, consult the following:

As always, thank you for selling on eBay.