I got a message from ebay stating an unpaid item has been recorded on my account.......

I got a message from ebay stating an unpaid item has been recorded on my account in regards to an unpaid item. This case was opened July 26, however I did pay for this item through paypal on July 12, 2014.

 

I do not understand how this happened. I did receive the item I purchased and would ask you to please remove any mark against my account regarding non payment.

 

Please email me to let me know when this is removed.

 

Respectfully,

Wendy Slaunwhite

Faithful ebay and paypal customer.

Message 1 of 2
latest reply
1 REPLY 1

I got a message from ebay stating an unpaid item has been recorded on my account.......

This is a member to member board and is not followed by eBay's Customer Support.

They are up in the top right corner.

 

If you have proof of payment, basically just the transaction number from Paypal, you should have it handy when you contact them.

 

 

Message 2 of 2
latest reply