I have not received a refund after sending back the product by mail (untracked).

[pvirdi09]

The item (necklace and earring set) I purchased from the seller was not in stock (?!) so the seller offered a full refund or store credit towards another product. I purchased another product with the store credit. When I received the product, which were a pair of earrings, I did not believe the product to be true to its description that it was 24 carat gold plated. The earrings were also not symmetrical. I emailed the seller with my feedback about the product. The seller offered to give me a full refund upon return of the product. I sent the earrings to the address the seller provided by unregistered mail on 10 February 2014. It is now 6 May 2014 and I have not received any response from the seller about the return. Is there any way I can get my refund?

[femmefan1946]

Unfortunately, you should have accepted the refund.

...its description that it was 24 carat gold plated.

You know that gold plating is always 24 karat, right? But that is a layer about as thick as the lipstick blotted on a tissue. We're talking drugstore jewelry here.

Now.

To get a refund through eBay or Paypal, you must file the complaint within 45 days of the original purchase.

The 'replacement' scam is relatively new, but has the advantage that whether something is sent or not, the PP deadline will have passed by the time the sucker customer realizes she has been taken.

Then, you have to return the item with Delivery Confirmation* (and if this was, as I suspect, a Chinese seller, that would cost over $40).

Without proof of delivery, Paypal will not process a refund.

You might try calling the 1-800 customer service number for the credit card you actually paid from. (PP just mediates the payment).  Cards tend to have longer (60 to 90 day) deadlines.

* BTW, PP does not accept Registered Mail (about $12.50 for overseas) as proof of delivery. You must use Expedited or ExpressPost which is much more expensive.