New Canada Post Rates

[kays_place]

As per the information from eBay an item 0g to 250g will cost $13.00 for the new Tracked Packet USA or $15.33 Expedited.  Does anyone know if the discount will still be available for labels printed online?  If so, wouldn't Expedited be cheaper?  Maybe I'm just having a seniors moment.  I asked at our Post Office but I seem to know more than they do which is a little scary.   ?:|

[pocomocomputing]

As far as I know, the Expedited Parcel discount of 25% for using PayPal labels will still exist.

The new Tracked Packet is supposed to get a discount.

The Tracked Rates on the eBay.ca shipping page with sample rates show a 9% discount off the Canada Post documents rate for Tracked Packet. What the official discount will be is unknown at this time.

[inuk_the_polar_bear]

I'm going to wait until it becomes an option for what I can do.

At some point, paying an extra $5 to save $1 makes no sense as yer still $4 behind.  This is what a lot of TPS and "gotta have a tracking #" people do not comprehend.

[toff3]

KJ,

I'm not sure exactly what "eBay information" you're referring to.

The notice I saw gave an example of the Tracked Packet USA rate for a 185 g item: $13.11 (which does not include a fuel surcharge). Canada Post has announced a rate of $14.57 for a TP weighing up to and including 250 g to all destinations in USA. As Poco says, eBay has promised to discount the rate for PayPal shipments but the amount has not yet been specified. It is unclear to me whether Canada Post will levy a fuel surcharge on TPs. They merely say "CP reserves the right to apply a fuel surcharge to all items".

As for Expedited Parcels to USA, the 2013 Small Business rates for a parcel weighing up to and including 500 g (250 g is not a weight step) sent from Origin Zone B range from $16.52 for Zone 1 to $17.56 for Zone 7. The PayPal discount reduces these rates by 20%. Fuel surcharge is of course additional.

Tom

[aramatic]

Considering the importance of these changes, wouldn't it be nice if Canada Post and eBay.ca made things clear? There's nothing about Tracked Packet on the Canada Post website. As of now, they're still quoting rates for the Small Packet Surface service which is to be discontinued in a few days. How useful if you're listing something today and don't want to be burnt by undercharging for postage.

Why does everything in Canada take ages and why is information so hard to find and slow to emerge? Our counterparts in the UK and the US don't have to put up with this incompetence and inefficiency. I get the feeling that most operations in Canada are either run by one man and his dog or are overstaffed by people who look down on customers as a necessary evil.

[cumos55]

email received from eBay on December 17.

information on eBay  at link to

http://www2.ebay.com/aw/ca/201301.shtml#2013-01-03090758

Canada Post information under Venturone on Canada Post website.... Link to

http://www.canadapost.ca/tools/pg/prices/SBprices2013-e.pdf

There has been a lot of discussion here about the changes in relation to Small Packet to US and worldwide, the introduction  of Tracked Packet  and the changes in cost of the many options....

[nan*55]

I asked afew question yesterday at my PO about the new tracked package. They never heard of it 😞

[cumos55]

Tracked Packet at postal outlets will be available on February 11.

Small Packet Surface USA will be available until Febraury 11.... but be aware that insurance disappears from Small Packet USA on January 14.

Small Packet options will no longer have insurance after January 14.

Take it one day... one step at a time......

[pierrelebel]

"I asked a few question yesterday at my PO about the new tracked package. They never heard of it"

Never heard of it?

The basic information is included in those nice little leaflets "Postal Prices" (T455161 (13-01) available at ALL postal outlets across Canada.

Tracked Packet * (available as of Feb 11, 2013)

[nan*55]

Yes Pierre I showed them that. They obviously haven't read it 😞

[surrealgirl1]

Same...3 different postal outlets I use locally, None have heard anything about new changes and additions to services yet. I knew more than them. Yikes

[surrealgirl1]

One clerk replied, She was given a big book to read about Canadapost rules and services, it's still sitting there. She learns as she goes...Which I've encountered alot, Canadapost clerks where I live are underpaid and overworked and are not too happy to be doing there job most days it seems, which definetly affects our service as customers. I've been given the wrong info many times or told I don't know that answer" when asking simple shipping questions.

[triber]

I asked at our post office today, they had heard of Tracked package but had no details. I had taken copies of details copied from Canada Post site.

I showed her that a small package rate to the UK up to 250g was $8.88, the new Tracked package rating is $39.81. She was shocked and said she sees lots of problems ahead.

I told her that I had stopped selling Internationally on all packages other than lettermail.

[pocomocomputing]

I asked at our post office today, they had heard of Tracked package but had no details. I had taken copies of details copied from Canada Post site.

I showed her that a small package rate to the UK up to 250g was $8.88, the new Tracked package rating is $39.81. She was shocked and said she sees lots of problems ahead.

I told her that I had stopped selling Internationally on all packages other than lettermail.

Why?????

Small Packet International Surface and Air still exists with modest rate increases. The significant change is that there is no insurance anymore.

If you are willing to ship Lettermail (actually Letterpost or Light packet) without insurance, why not small packet?

No one is telling you to use the more expensive Tracked Packet! It is not required.

How many insurance claims did you have with Small Packet before?

You can buy insurance for $1.50 per $100 insurance form a company like shipsurance (restrictions on what is covered and what countries are insured). Or self insure. Just figure out your rate of loss from past experience. Anything under $50 (price plus postage) might be a criteria for self insurance. Over $50, buy insurance.

It is a simple business decision. Can a seller still make money selling internationally using Small Packet with or without insurance versus the losses for Item Not Received claims.

I find some sellers seem to think they have to use Tracked Packet and Small Packet is bad since there is no insurance. It is just like Light Packet today.

If many sellers abandon Small Packet Air USA and International, then Canada Post will abandon it forcing us all to use Tracked Packet.

[toff3]

Aramatic,

You're quite right in what you say about Canada Post. The manner in which their head office administrative staff treat customers is little short of contempt. Because they've never been called to account to the Canadian people, they think they can do what they like, when they like - and the government lets them get away with it. Canada Post are a law unto themselves.

A few years ago, wheedling the new postal rates out of CP before their effective date was akin to pulling teeth. CP would plead confidentiality because their "competition" (the couriers) were supposedly itching to find out what they were.

It's a little easier now but still CP makes them available only through their Business/Venture One website, which is not used by the general public.

And when they do produce a list of the new rates, they're so sloppy they forget to include the Light Packet rates. That's happened for the last 2 or 3 years at least. When I asked one of their executives, whose name and telephone number I happen to know, for the LP rates for 2013 he gave me rates for USA that turned out to be incorrect.

The changes to the Small Packet service and the introduction of Tracked Packets were never announced in press releases on the CP website (just as the introduction of the fuel surcharge in 2003 was never announced beforehand).

Canada Post has a lot to answer for.

Tom 

[cumos55]

For international shipping...

Tracked Packet, with insurance and tracking,  costs a few dollars more than Small Packet Air, with no insurance or tracking

Tracked Packet is airmail to a select group of countries.

If one really needs insurance  then the least cost option is International Parcel Surface....  which has tracking and can be insured for over $100

For a parcel weighing 1.5 to 2.0 kg.... International Parcel Surface is about $20 less than Small Packet Air or Tracked Packet

This is the  new reality for least cost international shipping of items that need insurance...  let alone tracking

and with tracking   proof of delivery is an asset ... something that was not available with Small Packet 

[triber]

pocomocomputing: The reason I am prepared to mail lettermail International is because most of the patterns I sell are low cost, whereas a package of yarn can cost over $100, and I am not prepared to lose that. Not only having to refund the cost of the item plus the shipping cost is not worth it for me. I will look into shipinsurance.

Has anyone who uses it has problems with claims etc.?

[i*m-still-here]

I will look into shipinsurance.

Has anyone who uses it has problems with claims etc.?

That is something I've been trying to get information about for a long time.

toby........ (are there one or two posters id.ed toby?) once reported that he collected several times, but otherwise I haven't been able to find anything on it.

To file a clima the buyer has to sign a form and I'm not so sure how well that would go with some Russian lady who speaks no English.

[i*m-still-here]

When I first starting shipping parcels, it struck me as bizarre that one had to buy insurance to ensure that the service you just paid for was completed.

Kind of like paying someone to fix your computer and then having to pay extra to ensure that they fixed it correctly.

After a while I stopped thinking about it............

[toff3]

I*m-still-here,

No one has to buy insurance on a postal shipment and certainly not to ensure that the service paid for was "completed".

Insurance was and is strictly optional and is meant only for an extraordinary mishap, such as happens to perhaps a tenth of one percent of postal parcels.

The world's postal system works extraordinarily well and has done so for many, many decades. I would say 99.9% of postal shipments are "completed", i.e. the item arrives at its destination in good order. But of course the odd mishap can and does occur and if you're really worried about that, you purchase insurance.

I am convinced a large number, perhaps even a majority, of insurance claims by eBayers result from fraudulent declarations of non-receipt by dishonest buyers. If a seller can't handle these losses by self-insurance, then - and only then - should he buy extra coverage.

Tom