What to do about harassment?

[j_ritty]

Hi - looking for an answer but I think I'm just screwed.

Sold an item, buyer was unhappy it wasn't in perfect condition (which the listing already said) blah blah blah. They opened a case against me and lost but I refunded them the item cost minus shipping. Ever since them someone has been setting up a false account a day or two before my items end and bidding on them only to never pay. This has happened about 6 times now since my ordeal with above buyer. I have 100% positive feedback so there's no reason for anyone else to screw with me accept this vindictive . 

So the question is - what do I do about this? I'm getting fed up. Can I change my id without losing all my positive feedback etc?  I still have this person address - can you contact authorities in their city? But still I have no proof - just a gut feeling (and logic) that says it's this person harassing me. I only ask here cuz I've messaged ebay 3 times already and no one has responded. I guess it's time to pick up the phone... Thanks. 

[mr.elmwood]

You can change your ID and keep your FB.

I would call trust & safety and start working on this. Are you making your Listings "Paypal Required". That shuts down the recreational bidders fast.

[kalvin@ebay.com]

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@m_rittenour wrote:

Hi - looking for an answer but I think I'm just screwed.

Sold an item, buyer was unhappy it wasn't in perfect condition (which the listing already said) blah blah blah. They opened a case against me and lost but I refunded them the item cost minus shipping. Ever since them someone has been setting up a false account a day or two before my items end and bidding on them only to never pay. This has happened about 6 times now since my ordeal with above buyer. I have 100% positive feedback so there's no reason for anyone else to screw with me accept this vindictive . 

So the question is - what do I do about this? I'm getting fed up. Can I change my id without losing all my positive feedback etc?  I still have this person address - can you contact authorities in their city? But still I have no proof - just a gut feeling (and logic) that says it's this person harassing me. I only ask here cuz I've messaged ebay 3 times already and no one has responded. I guess it's time to pick up the phone... Thanks. 

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Hi m_rittenour,

If some time has passed without a resolution, please feel free to drop me an email including item numbers so we can take a look.

Thanks,