eBay

marcle1967 · ‎04-27-2015

do not buy from

he sent me a shipping number that has disapear after a while on post canada tracking

no more tracking.

he sent me another tracking number and it doesn't work and tell me that all i have to do is look with canada post that maybe they lost the package lol

pierrelebel · ‎04-27-2015

Sorry to read you have not received your item from that seller in China (posting rules do not allow to identify the seller).

To advise eBay and recover your money (within the timeframe allowed by eBay/PayPal), go to:

http://pages.ebay.ca/help/buy/item-not-received.html

In addition, you have 60 days from the time of purchase to leave appropriate feedback for your seller.

By the way had you checked the seller's feedback prior to buying from him? Over 180 negative feedback in the last twelve months - many for non-receipt.

reallynicestamps · ‎04-27-2015

Go here:

http://resolutioncenter.ebay.ca/

and open an Item Not Received dispute.

If the seller cannot prove delivery (not shipping , delivery) and does not refund you, Paypal will and go after him for their money.

A couple of notes.

If the seller promises a replacement, do NOT accept. It won't arrive either.

The first step is to Contact the Seller. Contact once, and you may already have done this, but don't get into a conversation. You want your money back.

If you cannot open the Dispute because too much time has passed, go instead to the credit card you actually paid with (PP is just a useful mediator) phone the 1-800 number and ask about a chargeback.

But do this immediately. Cards have longer deadlines, but they do have deadlines.

upincanada · ‎05-02-2015

"Over 180 negative feedback in the last twelve months - many for non-receipt."

so... why doesn't ebay automatically SHUT DOWN such sellers before it gets to that point?