eBay for Business Podcast
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Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
How do I save a draft of something I want to sell?
Hi there. I'm really new at this but determined. I want to save the draft I make of my item for sale but when I click on the "save" button on the bottom of the page it disappears and says there's nothing saved. I've done this many times but just can'...
Another glitch?
I have been trying to answer an answer to an enquiry about some yarn, each time I get this message:Message not sentFor your protection, exchanging email addresses through eBay messages is not allowed.Please remove the email address from your message ...
Resolved! Is it alright to put an internet link on a listing?
I recently purchased what I thought was a very old crochet hook, and then after research I found it was a rug hook. It's made of steel with a horn handle. In all the Internet there is only one link, a book which has the exact hook mine (no handle sho...
Resolved! Buying from a seller who has a deal
Hello, a UK seller has a deal, buy 3 items and get the 4th for free. I am in Canada and putting items in the cart didn't work (I won't go into detail). I suggested I commit to buy 3 items, then put in an offer for the 4th item at 1 cent. Then when he...
Filter out sellers using GSP
Living in Canada and shopping from US sellers, I'm wondering if there is a way I can filter out sellers who use GSP? I find it high price and will not buy from sellers using GSP. I would prefer being able to click a box so those ads don't appear in m...
Contacting EBay
EBay phone number is free or do you get charged for your call? ( from Canada )
seller charging me extra for his e-bay charges
charge was added on to my invoice buy seller do i have to pay ?
changing post services after item is sold
My costumer doesn't want me to send my item with a service I am offering but he already bought the item can I change the item settings in current state?
Cannot finish checkout due to non acceptance of phone #
Cannot finish buyinb on chekout due non acceptance of phone #
Shipping to Taiwan from China rejected
I'm having issues having items shipped to my Taiwan address from China recently. I bought 4 items from China, sellers of all 3 items notified me that either Chinese custom returned or refused the shipment to my address (or Taiwan, they were not speci...
Personalized sixpence
Hi good day i would like to buy something blue and lucky sixpence for the wedding on my friend and i wanted to put their names on it how will i do it before i'll buy the item i need your response asap thanks
I have a ONE Customer who left bad Feedback, Not Correct in his Summations!
Hello, I sold a HO model Truck Brand New Unopened. Original packaging, The truck's Regular US retail is $17.95 + $15.00 US shipping to Canada.It was listed on my site for Canadian $12.00 and $6.00 Shipping cost, which cost me $16.00 to send to a USA ...
How do I leave negative feedback for ? He canceled by. Purchase without honotice.
How do I leave negative feedback for ? He cancelled my purchased without warning after I won the action and I had to go to PayPal to get my money back. I didn't think it was possible to completely cancel a sale on eBay after it was closed. Item numbe...
CANADA POST ANNOUNCEMENTS AND SERVICE DISRUPTIONS
I stumbled across this page at Canada Post Corporation while looking for something else and I'd not seen it before so it was interesting to me. ANNOUNCEMENTS ABOUT DOMESTIC SERVICE DISRUPTIONS OR SUSPENDED SERVICEhttps://www.canadapost.ca/web/en/blog...
Sales Dropping Annually From October - December
Every year around mid October, when I expect sales to start picking up for Christmas, my sales actually drop drastically and pick up again in January. This year is the worst ever. My 30 day sales are only 1/3 of my August and September sales. I have ...
Question re Invoicing in Euro
For the first time ever I have a buyer in France who is concerned that she can't pay for a purchase in euro. I have always offered both CDN and USD. After recently reading a post by Pierre on the board that we can offer other currencies I added euro ...
Resolved! What is the best way to cancel an order without getting a defect?
I had an order get lost in the mail. I refunded the buyer, bu t now I would like to get a credit for my EBay fees. What is the best way to do this without getting a defect? Do you go through cancel an order or do you use resolve a case - note that a ...
paid for the items but they items are not listed on the purchase history
Hi I paid for the 2 items (money were taken from my bank account) but these items are not listed on my purchase history. And nowhere in any of the 'my ebay' sections. And also the second payment for my computer case cost lower than the amount taken f...
Trying to add an additional photo, getting error message
I'm trying to add an additional photo to my listing. It's literally the only change I'm trying to make to my listing.I upload it, then scroll to the bottom and hit "Continue" and get the an error message: Please provide the correct information in the...
Resolved! Can you offer combined purchases with free shipping?
This this likely a dumb question, but if you are offering free shipping, can you NOT offer combined shipping? If you can, what's the best way?Thanks
Sellers must provide copy of purchase order and their Ebay name
Sellers must provide a copy of the purchase order, with their Ebay Name appearing, the item number, shipping costs. This protects Buyers so to return items and also to provide proper Ebay Feedback.
unable to list on eBay Canada with Turbo Lister
I'm trying to create an item template to list my items on eBay Canada. Turbo Lister gives eBay Canada as an option in the drop-down menu in the top-right corner, but when I select it, it blanks out several parts of the template form and won't let me ...
Can't Revise any of my listings???
Is anyone else getting this problem? It's been happening since at least mid week. Nov 4thI can't revise any of my 2000+ listing new or old.I get the follow Error" Feature Unavailable" I have tried different browsers, both ebay.ca & ebay.com, differen...
Canadian Shipping Fees VS US Shipping fees Need to Be Reviewed In Canada Fee Structure
Every Time I ask The EBay reps how we in Canada can be competitive with the US sellers on our shipping before the fees we pay to ship being almost 3 times more expensive in Canada all I get is WOW we did not know it was that expensive to ship from Ca...
New Promotion on eBay.ca & cafr - 10 days
For those of us who weren't keen on listing in $Cdn last time, there is another promotion running (by invitation only) that appeared in my Seller Summary page this morning. As usual, I received no notification via eBay Messages - not yet anyway. Note...
Restocking fee % option in Return policy
A new restocking fee option drop down menu has been just introduced in the change return policy section on .ca only. The options are: No, 10%, 15% and 20%. The default is No so now as it stands if this is not adjusted in every single listing then it ...
Listing an item
Hi, I have an Ebay account in France. Is it possible...legal for me to list the same item on a canadian Ebay account.
Glitches, glitches, glitches... ARRRRRG
Well like usual, promotions are on and guess what. I manage to successfully list ONE! item all day. Yup only one, six hours banging and screaming in frustration with all the glitches. This is normal. Every promotion I actually try which isn't many si...
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