More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
I give up the purchase, did not wish to buy it.
Optimus kerosene lantern lamp. Optimus. Radius. Primus .
Resolved! How do I get my total in Canadian funds when I go to the check out?
I want my total shown in Canadian money why am I getting GB total when I clicked on ebay Canada
Resolved! I WANT TO PURCHASE AN ITEM BUT THE CONDITION IS THAT IT CANNOT BE SHIPPED TO CANADA.WHAT SHOULD I DO
I WANT TO PURCHASE AN ITEM WHICH IS ON SALE ON E-BAY.BUT THE CONDITION IS THAT IT CAN NOT BE SHIPPED TO CANADA.WHERE AS RECENTLY I PURCHASED AN ITEM FROM E- BAY WHICH WAS SHIPPED TO ME THROUGH INTERNATIONAL SHIPPING.THEN WHY THIS SELLER CAN NOT SHIP ...
Can/should I accept e transfer for a balance of payment for a vehicle sold on eBay motors?
Can I or should I accept e transfer as payment for vehicle sold on eBay motors.com?
Ebay USA Canada Shipping completely
Ebay i will NEVER buy anything from your shipping program!! Next: Your search results are complete! You are bunch of fraudsters and cheaters! Lowest price with shipping = fraud !!!!@
Still having an "unanswered question" notice after I answered a few days ago and no new messages...
Still having an annoying red "unanswered question" notice after I answered a few days ago and no new messages...I've searched a long time to report that bug to eBay (via email), but never found it... The Holy Grail seems easier to find...Will I ever ...
Item Not Received, Seller Stalling Near Feedback Deadline
A common problem that might help buyers. Bought a $20 item from Seller in China (190,000 positives 98.7% or so). At 44 days, item has not arrived so I open a PP dispute. Seller says he will resend but at 56 days, and three requests, refuses to confir...
Resolved! How long should I wait for an invoice?
I made a Buy It Now Purchase that indicated there was free shipping. I went to pay for it but I couldn't. The seller had not indicated a shipping cost - I imagine it would be zero since they offered free shipping. I emailed them asking for an invoice...
PayPal did not add apartment number?
Ok i paid for an item and paypay didnt add apt to my address and my item is.being cancled not sure what to do i triedball steps but its not working please help me i want my.shipment
The option to add photos to a return request isn't showing up
Last night I was trying to upload photos to a return request and the upload kept failing, despite my photos being the allowable size and type, and trying again now there is no option to add photos at all.
Overcharged import fee
Hello, I purchased a service from a seller on ebay to have an automotive part fixed. My responsibility is to mail the part to them and they will repair it and mail it back. The service is $45.00 USD, the shipping is $28.06 USD and the import charges ...
Resolved! multiple shipping to u.s
so the stuff I sell to U.S is light packet which I can print a pre paid label on Paypal. Multiple copies. most are around the same weight and never cost more so I always do the same weight. I can re-print the label very easy so I was thinking I could...
what does the letter c next to price of an item mean?
I am seeing for the first time the letter c next to the price of my items. What does this mean?
Am I the only one who finds the new return policy abusive to Sellers?
Am I the only member who find the new Money Back Guarantee policy Very Abusive to Sellers?
What is a return label?
ebay is asking me to ask the seller for a return label. I have asked the seller three times, but received no return label, and time is running out.
paypal telling me to add a credit card but my bank is connected
I've bought other items perfectly fine. then i commited to buying this lipstick and everytime i go to pay for it it tells me i have to add a credit card before i can pay. Yet before i commited to buy the lipstick i bought an item and it worked fine. ...
Since when did they charge $1 for every 1 day listing?
I may sound very stupid for asking this question but I have about 20 items that I list for 1 day and they gets relisted after item ends. I have been doing this for about 7 months or so now but I have noticed my bill getting pretty high. I have basica...
Feedback on shipping speed: Changes coming?
This morning's required reading: http://www.ecommercebytes.com/cab/abn/y15/m07/i20/s01 I'll get you started..."eBay's new CEO Devin Wenig wants to make changes to fundamental areas of the marketplace. One such change that has begun rolling out involv...
Resolved! I paid for item 8 days ago and it is still not been shipped ?
The order shows a tracking # but the item has not left the seller yet . I have contacted the seller wondering why I could not track the item , the response was she still has the item , had to find a box . Shouldn't the item already be packed to calcu...
Selling & return help
I recently sold a slightly higher end item, received payment, packaged it with care the same as every item I ship and sent it off.The buyer sends a message saying the package arrived with one end open and the end of the aluminum tube the item came wi...
Free Listing Promotion?
I realise that most of us don't have a crystal ball (but if you do please feel free to chime in!). Are there any inklings / rumours / thoughts of another free listing promotion anytime soon? Wondering if they are putting an end to them since announci...
How to reach buyer with question before shipping when email incorrect.
I need to reach a buyer with a question before I ship. New guest buyer. She doesn't respond to emails sent through eBay messages and the email address she gave on PayPal is undeliverable. Does this email (comes back as undeliverable) count as an "inc...
Resolved! Can anyone tell me why some of my listings prices show up in red color while others are standard ??
I have noticed that some of my listings prices show up in red color while most are in blue (black). Can anyone answer this one? Listing site, Canada or U.S.?? No big deal, just curious.Thanks
seller being tricky with return shipping
So i purchased a phone which was marked Unlocked and manufacturer refurbished. I received the item on Monday however I discovered that it was permanently locked and was unable to be locked. So it was permanently locked to t-mobile in US and not as ad...
Postage Stamp question for you Stamp experts
Purchased some bulk mint postage locally. In the lot was a number of Stamps with the red Maple Leaf and just the letter "A". I remember these way back when. I know that they had a fixed value but can not remember the exact value. I asked at the local...
Another seller selling copies of my pattern
Is there anything I can do about this? I sold a copy of a vintage pattern that I have from a book that I have to a buyer in the US. Someone wrote to me today and asked if I knew that she is selling copies of this on eBay and Etsy. At the time I was h...
Vanilla prepaid Mastercard not working anymore?
I have ALWAYS used a Vanilla prepaid Mastercard to make my online purchases, but it doesn't seem to be working anymore and I'm getting very frustrated. Can anyone help me out?
