eBay for Business Podcast
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Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
The seller shipped late, What should I do?
I paid full payment last Friday.Estimated delivery Wed, Jan 21 - Wed, Jan 28. I think the shipping would take less time. So is the seller waiting until the right time to make the order delivered within the estimated date? But it says "Seller ships wi...
Changes to Ebay.com boards
I picked this up on the Ebay.com boards and nothing is posted on Ebay at all.Here is the link if anyone wants to read and discuss http://community.ebay.com/t5/New-Community-Boards/New-Community-Boards/m-p/21290430
I am from Canada in Quebec. Is anyone else not recieving items shipped from China...seems to be a p
...seems to be a problem for me when coming out of China. Are these stable sellers?
ANOTHER STUPID NEW FEATURE!!
I noticed that when I need to relist my unsold items and I noticed a new stupid feature by eBay. It is "re-listed" or "not relisted" on right side, no more blue half arrow icon! I prefer to keep the blue half arrow icon that tells me it has been reli...
Resolved! Won auction... Seller hasn't shipped
I won auction http://www.ebay.ca/itm/191471855019?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649 five days ago.I paid within minutes of close. I expect reasonable courtesy in turn. 3 days later, I messaged seller asking when shipment will occur.....
How can ebay prevent unethical behaviour such as people who bid only in the remaining seconds?
I have bid on an Air Canada 20 inch suitcase for at least 5 separate presentations on Ebay. A one time shopper stole the item by arriving in the last 7 seconds and won the auction. This also happened this evening. I had a bid on MINT Strombergshyttan...
Lost ? returned parcel
I like to know if a ebay seller , who is using GSP, is putting his (return) address onthe parcel or who is doing it.I know now ,there is no customer address on there , because GSP is handling it.But do they put a returning address on the parcel?My hu...
Is this correct? Item U$450 Shipping US $28.47 Import charges U $74.19 = $674.95Canadian
Why am I being charged so much to bring a used item to Canada?
How is Total Sales calculated in the Seller Dashboard?
I noticed at the bottom of the seller dashboard that there is a total sales. I've been using this to track my progress, but I notice that it updates weirdly?Is it updated when the funds are released for a payment (I'm not at $250 sold yet), or when t...
Shipping costs worldwide
I have only sold in Canada and US, how is it possible to see costs of worldwide with so many country's? I guess all automated?Thanks for general info, question below made me realize that do not know how it is done re shipping costs in listings.
New to selling. What does this mean in Paypal? Sender of this payment is not verified?
Hi. I hope someone can please help me. I've received payment (pending status in Paypal because I am new to selling) from and auction and when I log into Paypal, the sender's address is "verified" but down below when it says payment from so and so, be...
can i revise feedback
Can i revise feedback left?
Buyer paid after I rec'd final value fee. I can't see a place to advise E-bay of late payment.
I don't see a place when going to the resolution center where I can click to advise that the buyer sent his payment in late.He did not respond to any e-mails until item was re-listed.How do I handle this.
Resolved! Is this a legit way to pay for an item?
I bought something and im wondering what everyone thinks of this link I was sent to pay for my item? Legit or sketchy? Thanks Ryan
I never received my item and cannot file a repot
I never received my item. I have contacted the seller and he said he will send me another one. I have waited and still did not receive the item. Since then I have message him twice and received no replies. I looked online and no items shows up to fil...
Been hearing rumors of Canada Post increasing prices, is it true?
Normally at the post office at least weeks before a price increase they let me know and have the brochure with the new prices. Now for over a month they've been telling me the small packets to USA that are now $3.79 are going to be "over $5" and I th...
What's with 'May Not Ship To Canada'???
Okay I've been trying to get an answer on this one and so far no luck! I'm noticing ALOT of U.S. sellers now have 'May not ship to Canada' as part of their ebay listing (and this is an ebay option, not something they've typed in themselves). My quest...
Resolved! If your Global seller rating is above average but your USA average is top rated, what does that mean
What does it mean to me I guess, what do my buyers see. I remember when ebay only counted us infractions against a seller but now I am unsure. Because they tell my buyers the shipping rate is one amount but then blow me on the exchange rate when I bu...
SELLERS BEWARE
Now what do we do. I have discovered that buyers are breaking their items in order to get the seller to pay for return shipping. At first, we just thought it a coincidence that items were supposedly arriving in a broken state, but then another came t...
Resolved! what if feedback is more than 30 days old and you want to request a revision from a buyer?
I have a buyer who posted negative feedback when he did not receive an item within 2 weeks of shipping, even though shipping was overseas from Canada to Italy. The buyer did not contact me prior to leaving the negative feedback, so I contacted him an...
how can I send a package to china via paypal? doesn't look like I can print shipping label
I sold an item to China and can't print the shipping label from PayPal! Help!
Any problems shipping cap guns from the US into Canada?
I wish to buy cap guns from the US and have them shipped to Canada. Has anyone experienced any problems with Canadian Customs? Thanks, Robert
How to change return address for ebay managed returns
I never opted in to managed returns, but every once in a while an american buyer has been able to use it. The problem is that the item he bought needs to go directly back to manufacturer and not my office. When I enter in to select return options for...
How do I resolve a case where I need an invoice before being able to pay for an item?
I contacted the seller before purchasing for shipping cost to Canada, I was told $14.95. I went ahead and purchased the item but when I went to pay it states that I need to change my address or ask the seller for an invoice. I requested the invoice b...
Why can I no longer add to my watch list. The button is there, but doesn't add anything to my watch
Why can I no longer add to my watch list. The button is there, but doesn't add anything to my watch
Refund and order cancellation won't go through.
A buyer had changed his mind and returned an item to me. I received a return on Dec 31 and I refunded the buyer right away. After I refunded the buyer, I canceled the order on ebay. I chose the buyer asked to cancel the order. The cancel transaction ...
Resolved! How do I report buyers who refuse refunds after time period for resolution has elapsed.
I have sent three e-mails to three sellers who are ignoring my refund requests. I never received the items, and the time limit for filing a dispute has elapsed. I'm a relatively new e-bay member and I didn't realize there was a time limit for filing ...
Resolved! What to do? Buyer not responsive.
Buyer made a purchase 5 days ago, gave 2 addressed during check out.I send a message every single days asking which address is correct, no replay. I emailed he, no replayI phoned her yesterday, did not pick up the phone, I left a message asking her t...
