eBay for Business Podcast
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Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
Updates to Paypal Agreement June 2016
Paypal is making some changes that will affect eBayers dealing with Disputes and Claims. You are now eligible for Purchase Protection even if you pay for an item with multiple payments.We have updated the list of items that are not eligible for Purch...
Do I really need to convert my USD listings? What will happen to them in June 14 ?
I have started making my new listings in CAD about a month ago.However I have a bunch of Good til cancelled BIN listings that are in USD.I tried the migration tool but it seems buggy and a hassle to use. Then it hit me that the message ebay sent said...
Resolved! Closed store today 5/27/2016 but eBay emailed me saying it will close it June 1st.
Will that mean extra montly fees?
Resolved! What if an item I bought is broken?
I am a purchaser from Canada and ever since the sellers in the US have gone to Pitney Bowes for shipping fragile items have been arriving broken, Do the sellers have to use them? or is there something about the convenience of shipping with them? The ...
What can I do if I didn`t receive item and refund (as was promised by seller) and 30 day passed?
I ordered 2 items (for my newborn babies) and never received them. I wrote seller asking tracking info. After some interrogation they promised to refund these items but never did. By the time I decided to get help from e-bay, I discovered that 30 day...
I am so happy that I changed my 800 listings to CDN 2 months ago.
From all the problems that all of you are having, I am so happy that I changed all of my 800 .ca listing to Canadian $ in March & April. It took a long time. Count 2 minutes for each one multiply that by 800, it took me 26 hours total. But I am done!...
Global Shipping Program problem
When an item I bought and paid for on April 16 did not arrive by the estimated delivery date (May 3), I emailed the seller, who said she had sent it to the Global Shipping Program (which I think is an unnecessary, pointless affair dreamed up by some ...
How do I avoid overseas sellers that won't deliver to a post office box?
I live in a rural area and that is the only means of delivery. This is not mentioned until after commitment to buy...I asked the seller to cancel the orders, but I ended up with 3 "unpaids" anyway, all by the same outfit. They had listed the same ite...
no monry in paypal
if I have a credit card linked to my paypal will it use my credit card for payment if I want to buy something that says paypal preferred?
Resolved! Crouching Prices, Hidden Charges
Has anyone else noticed that a lot of GSP items are now showing up first in SEARCH as 'Free Shipping' but when you click on it you see the $16.45 actual cost? The gray 'customs included' message is still there so once we know this is happening we can...
OMG it's finally over!
I did it! I converted all 350+ listings from .ca to ,com.....omg it only took 9 days....9 loooongg days. ( 9 days x 8 hours = 72 hours ) So many glitches, the migration tool needed to be reset over and over, I had some listings in CDN funds, the migr...
May 25th 2016 Weekly Session
Hello everyone, We are back with the weekly chat session. I'll keep the thread open all day today. About the migration tool: Even though I have been unable to participate in the various threads going on this subject, every post written has been read....
Is there any way to turn off "so we searched in all categories"?
The "0 results found in (category), so we searched in all categories" is INCREDIBLY annoying. At the moment I am searching for a particular bicycle frame, which is quite uncommon, so there is very seldom a result in the bicycle frames category. Howev...
ERROR - DEPRECATED_GUEST_ORDER_DETAILS
I ordered something as guest. I received emails from E bay and PayPal confirming the order. In the email from EBay it says we will update when product is shipped and when I click on order details, it takes me to Error page. Also I have not received a...
i started a request. I would like to cancel the report I put in to Ebay. my user name is REEGZ33 pl
I need help with canceling a report. the seller got back to me and is resolving the problem. they are sending me the new parcel i am expecting it on Friday may 27.
has anyone ever had a seller add to the combined shipping charge to compensate for low auction bids?
I contacted a seller, who posted contact seller may not ship to Canada, to inquire if I bid on multiple items if I could have them shipped to Canada and if he would combine shipping in one box to save on shipping costs. He replied that that was good ...
What are the options to leave feedback after refund?I tend to believe there was no shipping at all
What are the options to leave feedback after refund?I tend to believe there was no shipping at all - on a more than few occasions, after 45 days - no delivery.Few explanations about Canada Customs understaffing....In any case the refunds were prompt....
Resolved! I paid for FedEx International Economy, seller sent it by china air mail.
Hello, I paid for FedEx International Economy, but the seller sent it by china air mail..Then I tried to communicate with him to get a refund for his mistakes, but the seller told me that : friend;Please look carefully,I did not set FedEx,thank you f...
Convert to C$ Tool Question
If I go to the Listing Migration tool and select a few items and then click on "convert to CAD" I get "Draft Created". What does one do next? I don't understand the process.
Store customer have to pay for items right away, but when entering items into my store I remove "pay
Why do my store customers have to pay immediately, when I remove that "pay immediately" when placing items in my store?
cannot access paypal site
I cannot access the Paypal site with any of my 3 browsers. I have also tried getting in through ebay - print postage link. All attempts turn up SERVER NOT FOUND. I know the work arounds - have cleared my cache and cookies after each failed attempt. I...
Resolved! how can i get back shipping cost of a returning item to seller
how can i get shipping cost back of a returning item to seller
Resolved! i buy 1 card yesterday and the same seller have the same card for sale today the picture isthe same
Hi i buy this item yesterday (eBay item number:) and the seller .... have the same card for sale same serial number on the card today 2 time the same card with the same serial each card from beckett have diffirente serial number on it . This is the c...
Wrong Email address for Paypal payment
I've entered the wrong email address for Paypal to several items which have now sold How can I change the email address? Regards,Paul
The seller doesn't respond to my messages.
Hi. On may the 4th i ordered a tablet from a China based seller and since he has good ratings ,i decided to purchase it.After 16 working days,it's still not in transit and the seller isn't responding to any of my messages.Also,on the listing it speci...
Items from China, is that a complete fraud
For the past 10 years ordered small things many times out of ebay, month delivery form China was fine with me. But now I feel like it is 100% fraud Chinese sellers. Last 6 items I purchased , waited over 1.5 before I contacted them to get refund. Got...
Sold probably out of stock item. Can I cancel order?
Greetings. I believe I was sold an out of stock item by a chinese seller. Can I ask the seller to cancel this order and give me a refund? Thank you.
eBay Blocks Snipe Bids, Leading to Lower Selling Prices
http://www.ecommercebytes.com/cab/abn/y16/m05/i23/s01 'eBay auctions continue to falter, with auction format listings declining 20% in the first three months of 2016 compared to the same period the year before - yet the marketplace has failed to addr...
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