Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

i sold a pair of shoes on ebay ,,i go to print but the Canada post said please a select a valid URL.

i use Canada post many times but now it said please select a valid URL ..that was paypal and ebay..can u help...now i gotta go to the post office to send out my parcel Help

Weirdest transaction for a week prize

Ok i sold an item and it was like 40.00 shipping was 35.00 so quite a bit of money,the item tracks as saying item available for pick up,i contact the buyer after 2 days to let them know there item is to be picked up ,no response day 5 at the post off...

sorting with migration tool

So question please, how can I tell, or see which items have been migrated to the .com site? I intend to sell postcards on .com When I look on the "migration tool" listings, it is a dogs breakfast that I can't sort and see what is done, and what is no...

I DIDNT SELL ANY ITEM,BUT I GOT CHARGE FOR FEES

I just received a charge for monthly fees($56.50),but i didnt sell any item,pls follow this issue,

Resolved! RE: I bought the peephole viewer from this store in Jan 2016. I received it but....

On Jan 14, 2016 I purchased the peephole video recorder from this store. Estimated delivery: Tue 2 Feb - Tue 16 Feb. They sent it from China over 2 months later! When I hooked up the gadget the display read "Sensor Fail". I contacted the store and th...

Resolved! How to ship oversized / large parcel to USA at a reasonable rate

Hello, you guys helped me before so I'm back :). I have another chandelier that I want to sell and that would likely end up in the USA. The dimensions exceed what Canada Post will deliver via Expedited to the USA, they would ship it (priority post I ...

I sold one item on eBay and shipped.

I sold one item on eBay and shipped. Buyer said she payed and I see it says pad but where does my money go? I also ended up having to pay $10.00 for your invoicing. Can you please help confused .......

Resolved! Wrong GST/HST PayPal - Canada Post Shipping Charges

Hi, So I'm trying to print a Canada Post shipping label thru PayPal on one of the items I sold. Has anyone encountered the wrong GST/HST charge before? See screenshot below. PayPal is auto charging me a flat 15% GST/HST - I live in Alberta so it is o...

buyer pays fee for currency coversion

I have just learned from PAYPAL that buyers outside of Canada will have to pay a 2.5 % fee for conversion from their own currency to Canadian $$. From June when we must list only in Canadian $$, this will need to be part of pricing decisions. I canno...

seller won't cooperate with Canada Customs

I purchased an item on Ebay that was listed as being in Florida, USA. However, the item was actually located in and shipped from the United Kingdom. Had it been from US>Canada, no duty. But from UK>Canada, duty. The Seller declared a much lower value...

Didn't receive my item..should I give seller another chance to send?

Hi, I bought an item but hasn't received it, it's been over 45+ days. Seller claims it takes 35-45 days to arrive. I opened my request last week and the seller requested me to wait 1 more week. Now that it still hasn't arrive I informed the seller wh...

How do I find what site listings were created on ?

How long to send Lettermail to Maldives?

Anyone know how long it will take to send an envelope to the Maldives? Sending by LetterPost.

How do I exclude a country from search option? Japan. Overpriced guitars with 'free shipping'

Someone or some ones in Japan buying up US and Canadian guitars and selling them back to Canada and US at inflated prices, often with 'free shipping' they are trying to change the market, buying up large quantities and reselling at inflated prices an...

China to Canada woes? Please post about current 2016 experiences.

Please post here, current experiences with China to Canada shipping times and or not recieving purchases. My issues seem to start at the beginning of 2016 and are currently ongoing. I have had many items not arrive atall within provided shipping wind...

Anyone else experiencing their LOWEST SALES EVER with the switch to CDN funds only???

Why can buyers pay later with the buy it NOW function?

The past 4 buyers i've had purchase my items have not paid for the items they "bought".So can someone with eBay staff give me a good reason why the Buy It NOW button doesn't pay for the item in question?It makes sense for the auctions, as the buyer m...

Resolved! Can a seller up the shipping charges mid auction?

An auction I'm bidding on just had the shipping charges increased.The method is the same, listing it as International Priority shipping to Canada.Thanks

Resolved! who makes these huge mistakes on shipping time???

is this canada post or ebay im guessing canada post??? i just printed a shipping label on pp it says 5 days to ontario from vernon bc lol it takes that long to go to calgary for gawd sakes,this is nuts

After June 15 2016 re listings on eBay.ca from USD to CAD

Will eBay automatically relist my 30 day listings after June 15th 2016 from USD to Canadian dollar conversion as they come do or do I have to use a tool to do it myself earlier? Thanks, Mike

Strange 'Sellers Other Items' link issue, anyone else experiencing this?

Hi, in most of our auctions we use the eBay provided insert inviting potential buyers to check out our 'other items' that we're selling. Been noticing the last several days that this link appears to be directing them to the eBay front page and not ou...

View Order Details doing reverse currency conversion calculation

When I look at an item I sold in US $ (listed on .com) using the .ca site, the view order details page is showing the "canadian $" sale price but the calculation is wrong. A US$1.50 is showing as C$1.31 (pic attached). This conversion is a new "featu...

Resolved! Auction cancelled after I bid

I bid on a brand new skin cleanser (item 252393816445) a few days ago.I was just informed the seller cancelled the auction citing "miscellaneous reasons".Say what??I called Customer Service and they suggested I email the seller, which I did.I haven't...

Last year I paid no Import charges, this year $193.57 thanks to the new global shipping program

Maybe we should all request a refund for unclaimed duties.

My pin number

Hi, My phone it is brooken and dont work.\ Can you please send me my pin for regisrration of email

This is a charming ToS.

Found while doing one of my favourite Searches. ANNOYINGLY GOOD CUSTOMER SERVICEGenerally we do everything we can to provide annoyingly good customer service and reliable hassle free delivery. If it ever feels like we’re treating you like units to be...

What happened to custom lists? I can no longer add items to my custom lists.

What happened to custom lists? I was until recently able to add item to custom lists that I could order by expiry and know which one would expire in what order. Collections ar of for some things but I liked my wish lists and custom lists too. Has eBa...

Resolved! i was a seller years ago how do i get my site up and running again

how do I get my site up and running again as I do have 750 feedbacks and I would like to be a registered user again

Still charging eBay store fee, closed store last month.

I just checked my latest invoice (May 15th). On their move of making CAD$ listing mandatory on eBay.ca,. I decided to close my store and pursue my business relationship with other venues. Even though I cancelled the store on April 30th, I got the mes...