was contacted by Ebay Loss Prevention about an item that was sold outside of ebay? But I bought on Ebay through Paypal. What do I do?

rolrobin
Community Member

I purchased an item through Ebay, using Paypal, but then I was contacted by Ebay through their Loss Prevention team telling me that the transaction was suspicious and the item has been removed from the listing. But I can still see the item in MyEbay, and it is still up for purchase (there were numerous sizes of the item).

 

What should I do? Should I try and put in a resolution request? I already tried contacting the seller, just waiting on a reply.

 

Never had this problem before and now I am worried :S

 

 

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was contacted by Ebay Loss Prevention about an item that was sold outside of ebay? But I bought on Ebay through Paypal. What do I do?

Hi rolrobin.. Was that message in your myebay messages , otherwise could be fake.

 

New seller , your purchase of Sept. 14 ?

 

I would wait a reply from seller. Have 45 days to open an item not received dispute. Always file no later than day 43.

 

I would wonder if that item will actually ship out of Vancouver.

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was contacted by Ebay Loss Prevention about an item that was sold outside of ebay? But I bought on Ebay through Paypal. What do I do?

If you do decide to open the item not received dispute, do so no later than day 43 to be safe.
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