Item that should be eligible for refund isn't

[anotherdayanotheruserid]

I bought an item and have not received it more than a month past the expected arrival date, so I opened a case with Ebay for a refund but their reply says it isn't eligible for their refund policy. It's a toy, not an exorbitant amount, and was not a part of the GSP so it should be completely covered but it isn't and I was wondering if anyone knew why.

[retroman_studios]

You have 30 days from the last estimate of delivery to open a claim.

If you paid with PayPal, you should be able to open a claim.

[esclyons]

Great advice above, go to Paypal and open a case there.

[pjcdn2005]

.....land was not a part of the GSP so it should be completely covered

Just as a note, gsp items are  covered by the MBG

[reallynicestamps]

You ONLY have 30 days from that last estimated date for delivery for the eBay claim. That window has closed.

You have 180 days from Payment, to open a Paypal claim.

The PP Resolution Centre is at the top of your PP account page under Tools.

If you have more problems come back to this thread.