Same error message whenever I want to check out

Hi, for a few days now, whenever I try to checkout, I get this message "Something went wrong, please try to check out again". And it happens with different seller from different country, I simply can't by anything. Thanks for you help

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Same error message whenever I want to check out

The first thing to check is that the seller does in fact sell to Canada.

And that he has given a price for shipping to Canada.

 

The second check would be using a different browser(Chrome/ Firefox/ Safari). Sometimes one will get the hiccups and just not work.

 

 

Message 2 of 7
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Same error message whenever I want to check out

You are not alone. I have been receiving the same error since early this morning. Contacted the seller to see if it was on their end...no problems there, and yes they send to Canada. Cleared all cache and cookies, tried alternate browsers, three different devices, two laptops one desktop PC. No change. I then spent quite some time with an ebay assistant trying to figure out the problem. No joy.  I have contacted PayPal but have yet to receive a reply.

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Same error message whenever I want to check out

Received a reply from PayPal this morning. Caught in a loop.

 

[Thank you for using PayPal Messaging! My name is Daniel, Ill do my best to assist you today.

 

Hi dusty_attic, I see your concern in regards to the purchase you are trying to make, we are not detecting any form of any payment attempts being made on our end therefore we are unable to verify the issue, the change on the address has minimal to no impact to the transaction you have attempt should it affect the transaction it will only ask you to confirm your identity. In this case, I suggest that you try to reach out to eBay once more as we cannot identify any issue on our end. No purchase attempts are being relayed to us.

 

Feel free to reply whenever you're ready and we'll reply as soon as we can.]

 

I received a Checkout Incomplete email from eBay last night requesting I complete my purchase for the original item I tried to buy.

 

I tried purchasing a few items with the same result. These were listings that only have the Buy It Now option. It goes directly to the error. For a test I tried a few items that had the Add to Cart option and it will bring me to the shopping cart. Did not try to complete the purchase as I did not want these items. I wonder if this is happening to listings that do not have the Add to Cart option. Where to now?

Message 4 of 7
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Same error message whenever I want to check out

I'm sure that you are having a different problem as the thread you are posting on is 2 years old so you may want to start a new thread.

 

Is the item you are trying to buy a item that will be sent through the gsp?  I did read a couple of days ago on the US forums that there were problems with some gsp listings although I did think that was fixed. 

Message 5 of 7
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Same error message whenever I want to check out

haha...thanks for that. Somehow I only noticed the November 16th. Had done a search and this one came up. There are also sellers in the UK experiencing this. I will try once more in a few days...otherwise I will order elsewhere.

Message 6 of 7
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Same error message whenever I want to check out

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

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