Buyer Central

Any way to leave comments about products?

Maybe I'm just not looking in the right place - is it even possible to make a comment on something you bought on ebay like there is on other e-commerce sites? I bought an item recently and there was absolutely no problem with the item quality, price,...

Would you leave feedback in this case?

I purchased some sandals and had them sent to my address in the US knowing that I probably will not be able to pick them up until next year. That is OK as I have a couple of these and I think that the fit will be right and I won't need them until nex...

Resolved! PB Uses the USPS to get Items to the Canadian Border. This is (Possibly) the Problem!

I just discovered that Pitney Bowes is using the USPS to get my item to the border. This must be the weak link we are all looking for. It makes total sense now.

Resolved! Seller can't refund b/c PP acct is frozen & had someone else send "Payment for Goods & Svcs" instead

Hello again everyone! Hope you all are staying safe Sooo, I have a simple return that got complicated real quick, and would appreciate any advice in the matter. Here’s the condensed version: - Received damaged item and started a return on August 19th...

item lost due to covid

I have an item from Russia that never got here, the seller has shipped it but it got lost in the mail..Due to the international crisis of the covid19 i was patient and waited and waited but it never came.Now of course ebay or paypal wont let me easil...

My first and last eBay Send purchase

n July 26th I purchased an item. The item was 4 sticks of memory and the shipping description seem to indicate that the method being used was USPS "USPS First Class Mail International / First Class Package International Service" The shipping seemed a...

GSP Items arrive after 5 MONTHS !!!!

I had completely given up hope of this package ever arriving. I placed the order on April 8, 2020 with an estimated arrival date if April 23rd. The package was delivered to the GSP centre on April 11th and then .... nothing. The estimated arrival dat...

Coupon expires before Seller invoices Buy

Is there any remedy from eBay when you tried to use a $10 eBay coupon but the Seller didn't invoice the Buyer before the coupon's expiry date? After all, the problem is not Buyer's fault and the coupon is not the Seller's doing.

lifetime warranty is a joke

bought iPhone 6 screen back on May 02, 2020 from this seller, work OK up until last week went to bed and next day screen would not respond at all just black, his ad stated LIFETIME WARRANTY on all parts sold but refuses to replace my screen under a f...

Resolved! What Really Is The Problem eBay, With The Erlanger GSC?

I just got a confirmation that one of my items has shipped out FROM the Erlanger center, and is on it's way to the international destination (my address in Vancouver BC Canada). That item showed up at the center on the 18th of Aug, and the new notifi...

China to Canada not arriving? Ebay has a problem and must step in

Hello fellow Canadian members It is well known that a very large percentage of items bought from China are never received by the Canadian buyers. This is only a problem in Canada, not in the US. It is a widespread problem for the Canadian buyers. The...

Ebay Global Shipping disaster

I purchased an item on Ebay in late April. It still wasn't shipped at all for over 5 days, so I sent an inquiry and then a cancellation request to the seller. The seller confirmed the order cancellation, but it turned out that the item was actually g...

Global Shipping Program sucks

This GSP sucks; delays and impossibility to track packages. I hardly buy from Ebay anymore because of it. Why is Ebay willing to stick with this program ? This only leads to loosing customers... Ebay front office needs to revise their business model....

How long does GSP shipping take?

I ordered a package from the US using ebay's global shipping program, and the timeframe I was given for it's arrival was from July 30th-August 1st. It's already a day late and the last update I got was that it "Shipped from the Global Shipping Center...

No Feedback From Sellers

I don't know if others are experiencing this but over my last 15 ebay purchases I...........(1) have left positive feedback for all(2) have received only 9 feedback ratings from sellersSent messages but no reply.I have been using ebay for over 20 yea...

Has eBay become the Wild West?

I have been on eBay for 20 years, buying and selling. I have 100% positive feedback, and have never once had a problem. Until this year. This year, I have issues with several sellers - items not shipped, problems with returns. The eBay make-right pro...

"Item Not As Described" case opened by the seller !!!!

Here is something I have never seen before. I recently purchased two Starbucks coffee mugs from a seller in Thailand. Upon receiving the items, it was immediately obvious that these were not authentic Starbucks mugs, but rather cheap knock-offs. The ...

Ebay Item Destined for Canada 30 Days sitting at global distribution center Redondo Bch California

I wish someone could help. No matter where I call or message, no response. The item is 34 days in transit and has sat in California since June 20th. Tracking number is ESUS20676359 . Even the vendor has agreed to refund but somehow I have to accept t...

Purchased 12 months of Netflix. It is a fraud ebay denied my request for refund

I purchased 12 months of Netflix. According to the description, the seller is supposed to provide a new account to log in every month for 12 months. After one month, I kept receiving an error message that payment needs to be updated. I found out that...

ebay bug buyer from canada-usa impossible

I can't make an offer to the Item 300935739877. I wanted to buy two of the bushing offer, but Ebay refuse to let me do offer, always telling me the seller doesn't want to send to Canada, but it is wrong, the seller sell to Canada.

Bad seller on e bay

i didnt recive want i paid for tge seller said they were going to make it right and they never did worst seller ever

Can eBay STOP shipping with canada post?

Seriously stop it! Ive been waiting nearly a month now for my item that has arrived from over the boarder may 7th...

Global Shipping Warehouse (Pitney Bowes) delays

Because of Covid-19 delays are really erratic,I have a package that was delivered more than 7 days ago at the GSP Warehouse and still nothing...Is this normal?

I didn't receive my full refund and my case was closed.

I bought some objects and did not receive them as supposed. I mailed the seller which in return he asked for more time (5 days) to resolve the problem.After 10 days the items were not delivered and not getting any response, I wrote the supplier and a...

Resolved! Computer purchase possibly scam relisted?

So, on Saturday, August 1 I bought a used computer at auction, a Macbook Pro 2015. I felt something odd about it as I was the only bidder. The seller displayed 100% feedback but the feedback was quite old. Anyway, it has been three days, and I receiv...

Resolved! Seller from China only shipped 1 item out of the 10 on purchase order

I'm frustrated and disappointed. Too many problems with sellers from China this year. I bid and won 10 items from this seller and paid for them all on one purchased. They only shipped 1 of the 10 items. I'm also expecting another order from this sell...

Resolved! I didn't receive my full refund after my case was closed.

Hi. I was told I was refunded for my eBay item, but the amount doesn't appear on my gift card. I think I may have been refunded on the wrong card number. I may have discarded the card, so I cannot access the funds from my refund. Any way to fix?

PROBLEMS ACCESSING MY EBAY SUMMARY PAGE

tyler@ebay Is anyone having trouble accessing their eBay Summary Page? This is happening on both Internet Explorer and Google Chrome. When I try to go to my eBay Summary page on my selling/buyer account I get this disclaimer: We looked everywhere.Loo...

My item I didn't recieve

I order the skinmate shark oil to the seller and then I email the seller it's because the item is not yet arrived...when I check again the seller and the item in the history they all gone...I already paid the item..but the seller is already deactivat...

Package stuck between Global Shipping Center and Canada Customs

I ordered a package on June 1, it was shipped the next day. It arrived in Kentucky at the GSP on June 8. On June 11 it's showing that it has shipped from the GSP. On June 12, it says "customs cleared." Nothing since then. The last day for delivery is...