09-13-2023
02:38 PM
- last edited on
09-13-2023
03:36 PM
by
kh-phdan
Please could anyone tell me if this website is legit? This claims to be a ebay platform that helps sellers.
I think I got scammed and I can't find a way to inform Ebay.
09-14-2023 07:43 PM
I've never seen anything quite like that.
What is the URL?
Here are the real social media Chats for Reports and questions.
The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.
https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.
The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
09-15-2023 07:07 AM
This does not look like it's something legit from eBay as you say, looks like something you saw on TikTok?
Some people do post help videos on YouTube or TikTok giving advise (or their opinions, true or not) mostly doing it for views (hoping to be monetized). Could be just that, it's okay to watch a tutorial or such from someone random as long as you realize it's just that (someone random) and don't give them any personal information and of course NEVER payment info.
Femmefan has already left you great links to notify eBay that are best way.
09-15-2023 03:06 PM
It is a scam that has nothing to do with eBay (other than the scammers using eBay's name).
Google "order grabbing scam" for further details.