
08-24-2023 08:16 PM
I am not able to create a new listing, Revise and Sell Similar and my account is in good standing. I had talked to the customer service, they had reported and until now, it still not working. Am I the only one or you guys having the same problem?
I had tried different brower, it is the same error message.
If you have any ideas about this, please let me know!
Thanks
Colin
08-25-2023 08:26 PM
The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that means giving you the advice you want to hear instead of the advice you need to have.
https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://twitter.com/askebay?lang=en
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.
The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
08-26-2023 05:11 PM
prepared a listing using "Sell Similar" on Aug. 22-2023 >>no issues..
08-29-2023 07:41 AM
Really appreciated, I will try them!
Thanks again!
Best
Colin