Screenshot request: Shipping Calculator/Shippo price discrepancies

tyler@ebay
Community Member

Hi everyone - 

 

The Shipping team has requested some screenshots of the calculator or anywhere you're seeing pricing discrepancies/lack of surcharge so they can provide direct examples to the Product team. 

 

Tagging @pjcdn2005 & @flyhooks4less who have mentioned it specifically.

 

Thanks!

Tyler,
eBay
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Screenshot request: Shipping Calculator/Shippo price discrepancies

As requested...

CP rate $7.88, buyer should be charged $7.74+.039CP rate $7.88, buyer should be charged $7.74+.039Shippo rate is $7.88, buyer should be charged $7.74+.039Shippo rate is $7.88, buyer should be charged $7.74+.039$7.49 is wrong, no surcharge$7.49 is wrong, no surcharge$7.49 in label section, no surcharge$7.49 in label section, no surcharge$7.88 in Invoice is correct but does not match ebay label quote.$7.88 in Invoice is correct but does not match ebay label quote.

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Screenshot request: Shipping Calculator/Shippo price discrepancies

tyler@ebay 

@flyhooks4less 

@pjcdn2005 

 

Example with no handling charge. Counter Rates

Ebay Calculator:

 

eBay Calculator Jan 20 2021.JPG

 

Canadapost Small Pkt USA

Small Packet 2021.JPG

 

Canadapost USA Tracked

Tracked 2021.JPG

 

Canadapost Expedited USA

 

Expedited 2021.JPG

 

Small Packet USA difference .65 = (Fuel Surcharge)

Tracked/Expedited are correct.

Shippo agrees with Canadapost rates minus any applicable discount.

 

-Lotz

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