K!~~_7.JPG "bunbar"){kind=avatar}
Hi everyone -
Opening the chat up for your questions. I'll start working on answers for you tomorrow afternoon.
See you then!
Tyler
@theoldestfart wrote:
Is eBay no long emailing you when you purchase an item via Buy Now? I have purchased 3 items from two different sellers and never received any sort of confirmation via email. Only email receipt I have is from Paypal for payment. The items show up in my eBay purchase history in my account.
Hi @theoldestfart! No, purchase confirmation emails have not been deprecated.
I'd make sure that your communication preferences are set to send you emails when you purchase items, and if they are then I'd make sure that the spam filter on your personal email account hasn't gotten overly attentive (sometimes I have to go through and 'whitelist' the eBay.com domain with my yahoo account).
@block36 wrote:
Hello Tyler,
I did not get emails yesterday from eBay on few offers (same US buyer).
Reacted to them only when I noticed numbers beside the BELL IMAGE on My Ebay page
I hope it is a malfunction and will be fixed soon
Thank you
Hi @block36 - sounds like it may have been another crop-up of the occasional email drought that happens.
Check the same things that I mentioned to theoldestfart, and if everything is set up correctly let me know!
@ricarmic wrote:
Hi Tyler, and idea came into my head this afternoon that I thought might be a way for us sellers and ebay to combine forces to help those in need.
I would like to suggest an option for sellers to donate the "real value" of our "free" store coupons towards a fund that would be given to charities supporting those in need/front line workers during these difficult times.
Of course the "real value" will be something below our actual coupon value, but it would be a good way for ebay and us to combine forces to put our coupons "value" to an alternate use this quarter (and maybe other quarters down the road too?).
Given I'm shut down for a while yet, my consumption of supplies is slower and I expect will take some time to get back up to normal when I do reopen, so I have no problem donating my coupon's value to something that will do some good for people.
I'm sure this is probably a lot more work than it sounds, but it might be something to consider an would be a good way for eBay to market the fact that they've combined forces with sellers to benefit the community......
An idea anyway...
Hi @ricarmic - that's a really interesting idea! I'm not sure how feasible it would be, but I'll make sure that it gets suggested to the product folks to see if something like that could be done. 🙂
@bunbar wrote:
I've never really looked at the Tax Summary on my invoice but this month was double what it usually is and I sold a lot less then normal. I was trying to compare this months invoice to last month to figure out why
In Feb my Total Taxable amount was $149.41 and in March it's $712.71
Any ideas?
Thanks
Hi @bunbar - I'd have a look at your invoice in detail to see if there were additional charges. Sounds like you may have had something like an annual store renewal which would bump up your fees for the one month. If you're not seeing anything like that I would then consider reaching out to CS for some extra help. 🙂
@silverpinups wrote:
Hi Tyler,
I sold an item # 274272944688 Orig 1953 MARILYN MONROE in Negligee.. PIN-UP GLAMOUR Portrait by JOHN FLOREA When you click on the item it shows as sold but still appears in my active listings. None of my settings have changed..... Thanks.
Hi @silverpinups - that's weird because I'm not seeing it in your active listings, would you check again and tag me to a new thread if you're still seeing it there? My initial thought was that it was an 'Out of Stock' issue, but it seems like it may have been a delay instead.
Thanks for joining this week everyone! The chat is now closed, but you're always welcome to tag me to a thread if you need assistance!
