Chrome and Edge both freeze when I try and edit the Destination on Intl Shipping

[funhouserecords]

So I have to refresh the brower and my choosen Destination change doesn't happen and I'm stuck on World Wide shipping.  Just lost $5 on a sale because my flat fee price is for the US and not World Wide.   The issue happens both on Chrome and Edge on Win 11.  Hope you guys can help!

[flipistics]

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@funhouserecords wrote:

So I have to refresh the brower and my choosen Destination change doesn't happen and I'm stuck on World Wide shipping.  Just lost $5 on a sale because my flat fee price is for the US and not World Wide.   The issue happens both on Chrome and Edge on Win 11.  Hope you guys can help!

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You could try opening the site in an Incognito / InPrivate window (right click on the browser icon and select it). That should disable addons and fetch the newest version of the eBay files. Worth a try at least.

[eriekexouwyrn0]

Same thing happening with me, I tried both edge and chrome latest versions, tried incognito mode, still cannot change or create shipping policys to specific destinations! I was looking into the developer tools on chrome and it looks like ebay is freezing on trying to load these shipping modules. I wish ebay developers would address this as my store is on pause without being able to set a shipping policy!

ship_8mGA.15caf705.js:1 @ebay/rum-web failed to lazy load module; fatal Error: Cannot find module 'https://ir.ebaystatic.com/cr/v/c01/logs.dae067de06d6d3663c6f.bundle.js'
at ship_8mGA.15caf705.js:1:172
at async o (ship_8mGA.15caf705.js:1:1873)

[jtg204]

Still broken for me too (same loading problem and file), I have to use ebay site in desktop mode on Android Chrome if I want to change a policy.

I submitted a technical problem report with the '?' button on bottom of Seller Dashboard:

https://sellerstandards.ebay.ca/dashboard

[cardconnoisseurs]

I am having the same problem. Ebay support staff seemed unaware of it, or they were hiding it. 

[jtg204]

Mine are working again!